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It’s clear that Information Technology is a fast growing field with lots of opportunity. According to (ISC)2’s Cybersecurity Workforce Study 2019, which polled more than 3,000 cyber and IT professionals, the current cybersecurity workforce in the United States and 10 other world economies at 2.8 million – about 4 million short of what it needs to be. LeaderQuest is proud to help train the next generation of IT specialists and cybersecurity pros.

Considering that IT workers are needed in nearly every sector of industry, it’s no surprise that these roles are growing like crazy. Salaries are also increasing at high rates, with Information Technology Managers seeing their compensation rise by over 8% from 2015-2019.

So what does this mean for IT? In this examination of the Robert Half 2020 Technology & IT Salary Guide, we’ll be exploring areas of growth, examining average salaries, and reviewing other information that’s essential for anyone thinking of getting into IT.

Expanding IT Industries

Though the need for IT is rising everywhere, the three industries with the biggest demand are healthcare, financial services, and manufacturing.

  • Healthcare — Big innovations are needed to improve patient care by modernizing healthcare operations.
  • Financial services — In the wake of the Equifax breach, this shouldn’t be surprising. Both big data and information security initiatives drive the need for pros in this industry.
  • Manufacturing — While manufacturing has been slow to adapt, things are changing quickly with the trend toward automation.
  • Technology — Unsurprisingly, the tech industry has a huge and growing need for all kinds of information technology roles.

The most in-demand job roles include:

Highly Valued Technology Certifications

Certifications are always in high demand as a way for employers to verify the skills of a new hire. The skills and knowledge required to pass these exams give employers confidence that they’ve made the right hire.

IT Salaries for 2020

In Robert Half’s extensive salary guide, they break down the numbers for what people in the 25th, 50th, 75th, and 95th percentile will make. Which percentile an individual falls into is decided by things like level of experience, special skills/expertise, job complexity, location, and other such factors.

When looking at these charts for yourself, it’s important to remember that the 50th percentile represents the midpoint. Those just getting started in the industry will be closer to (or below) the 25th percentile. Those with a lot of experience or credentials would fall in the 75th or 95th percentiles. For more information on using the salary guide, check out the video below.

When you examine the chart below, you can see that IT salaries top out with executive positions such as the Chief Information Officer ($174,750 – $298,750), Chief Technology Officer ($152,250 – $266,000), and Chief Security Officer ($155,250 – $278,000).

While that’s the highest of the high, it’s still worth noting that many of the salary ranges for IT roles easily reach over $100,000 including specialties and years of experience. Here are just a few high paying jobs in technical services, networking, and security.

Technical Services, Help Desk, & Technical Support

As you can see from the chart below, these positions represent the lower end of the salary range in IT. However, with the midpoint salary range for most positions around or over $50,000, it’s still much more than a living wage.

While salaries start in the $34,000 to $40,000 range, they quickly move to $50,000 – $60,000 as they get more and more specialized. This is especially true for systems administrators and systems engineers.

Position Title 25th Percentile 50th Percentile 75th Percentile 95th Percentile
Help Desk Tier 1 $34,250 $40,500 $47,500 $56,750
Help Desk Tier 2 $41,500 $50,000 $56,500 $65,250
Help Desk Tier 3 $50,500 $60,250 $72,000 $83,000
Desktop Support Analyst $49,750 $61,500 $73,500 $86,500
Systems Administrator $69,250 $84,750 $102,750 $117,250
Manager $107,500 $130,250 $157,750 $185,250
Systems Engineer $88,750 $106,000 $125,750 $148,000

When you’re looking to get into IT for the first time, it’s important to have a base of knowledge to draw upon. Our Computer User Support Specialist program combines popular ITIL® and CompTIA training programs necessary to develop the skills you’ll need for entry-level IT.

If you’re looking to get started in IT with little to no experience. Learn more about us by clicking the link below.

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Networking/Telecommunications

Network Administrators are listed as one of the most in-demand positions for 2020, so it should be no surprise their salaries range from $76,250 to $129,500, but that’s just the tip of the iceberg.

Many higher level network positions such as Network Engineers, Managers, or Wireless Network Engineers start around $105,000 and can go as high as the $178,750.

Position Title 25th Percentile 50th Percentile 75th Percentile 95th Percentile
NOC Technician $53,750 $64,500 $79,250 $101,750
Telecommunications Specialist $60,000 $72,250 $86,000 $101,250
Network/Cloud Administrator $76,250 $92,500 $110,250 $129,500
Telecommunications Manager $83,750 $103,750 $120,500 $140,000
Network/Cloud Engineer $94,750 $112,000 $134,500 $159,000
Network/Cloud Manager $97,500 $120,000 $141,750 $169,750
Wireless Network Engineer $105,000 $123,750 $148,750 $178,750
Network/Cloud Architect $117,500 $141,750 $169,500 $196,250

If you’re interested in the networking positions, our Network Support Specialist Program teaches fundamentals, competencies, and qualifications that are necessary to start a career in networking. Through these classes, you’ll learn how to install, configure, run, verify, and troubleshoot medium-sized networks.

Interested in learning more? Click the link below.

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Security

Cyber security is rapidly expanding and in desperate need of more professionals to stay on top of security. The compensation for these roles reflects this high demand.

In cyber security, even the jobs in the 25th percentile start around $90,000. With rising concerns about data from the Equifax breaches and others, it makes sense that Network Security Engineers, Data Security Analysts, and Information Systems Security Managers most often make between $115,000 and $160,000.

Position Title 25th Percentile 50th Percentile 75th Percentile 95th Percentile
Network Security Administrator $94,750 $113,500 $137,000 $160,500
Systems Security Administrator $93,750 $112,250 $134,750 $159,750
Network Security Engineer $101,500 $119,750 $143,000 $168,500
Data Security Analyst $108,250 $129,000 $154,000 $183,500
Information Systems Security Manager $119,500 $143,250 $172,250 $205,750

With the gap between cyber skills growing wider by the day, the industry provides professionals with unparalleled job security and a world of opportunities. Whether you’re interested in working on securing networks, keeping data safe, or even getting inside the mind of a hacker, cyber provides a variety of great, high-paying options.

Interested in learning more about how our programs can help you build a career path toward cyber security? Click the button below.

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Perks, Incentives, and More

Most IT positions include generous benefits packages. Here are the most common benefits broken down by the percentage of companies that offer them:

  • Medical Insurance (81%)
  • Paid Time Off (76%)
  • Dental Insurance (71%)
  • Vision Insurance (63%)
  • Retirement Savings Plan (65%)

Employers also consider a number of other incentives to snag top talent including signing bonuses, health insurance, generous vacation time, and professional development opportunities.

As for perks, places often offer flexible work schedules, social events, the option of telecommuting, paid parental leave, employee discounts, onsite gym or access to a gym offsite, a compressed schedule, or free/subsidized meals.

Importance of Certifications

Ultimately, the difference in salary comes down to specialization. For IT pros, that means skills and certifications. Both increase the marketability of a professional. Employers may increase salaries between five to ten percent for professionals with sought-after skills and abilities.

Some of the most popular certifications, as identified by the Robert Half guide, include CISSP, CCNA, CompTIA A+, and PMP®. However, certifications show more than proving a skillset. They also signal to employers that a professional is committed to keeping their skills up to date at all times. With the ever-widening cyber security gap, certifications and willingness to keep on top of the latest updates are becoming more and more of a commodity.

Certifications can mean the difference between thousands of dollars in salary. That’s why, at LeaderQuest, we balance by-the-book training that helps people pass their exams with real-world, hands-on experience. This ensures our students can take their learning beyond the classroom and be fully prepared for a brand new career.

We understand the pressures of working full-time while still wanting to advance education and earning potential That’s why we offer classes during the day, at night, on campus, or online to meet any schedule and learning style.

Ultimately, a certification is a great, cost-effective way to get into the lucrative IT field for the fraction of the cost of a university. With the continuing upward trend in salaries, the IT industry isn’t going anywhere anytime soon.

If you’re interested in building a successful career in IT, contact us and we’ll get you set up with one of our expert career advisers.

Contact us today and unlock your career’s full potential!

PMI, PMP, CAPM, and PMBOK are registered marks of Project Management Institute, Inc.