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“Now I go out into a community, I go volunteer, I go help others, and people look at me like a beacon of hope. Look at you making it, look at you striving, but for me, I know none of this happens if I would have never come to LeaderQuest.” – Michael Fugett

Divorced, homeless, and alone. This is the situation military veteran Michael Fugett found himself in upon returning to the civilian life in May of 2017. As discussed in our previous blogs, homelessness among veterans is rampant and Michael was one of many veterans that fell into this unfortunate situation. Michael told us, “Life itself felt like it was kicking me down.”

At this point in his life Michael had two options: he could give into the grasp of depression and homelessness and fade into the background, or he could make the arduous journey of moving forward. “It was tough, but it created a drive within me where I knew I was going to succeed,” Michael expressed. This type of drive is not easy to achieve, especially since his struggles in moving forward continued to test his resilience.

Watch Michael tell his inspiring story about training at LeaderQuest Dallas in his own words, below.

Employers Want IT Certifications

Michael knew he wanted to work in IT, but it just wasn’t working out. “I just kept applying, but all of the jobs wanted certifications instead of traditional education. They actually show the employer that you know what you are doing,” he said.   This couldn’t be more true, as the gap between available IT workers and the amount of available IT jobs widens, hiring managers are increasingly looking for candidates with certifications.

Traditional education typically educates individuals mostly on theory while certification training focuses on the practice and knowledge side of IT. Certification also offers a much more accelerated track. Individuals looking to enter the IT industry can typically be trained, certified, and hired within three months of entering our accelerated program, as opposed to the traditional four-year route offered by most universities.

Do Your Research

Michael had some IT responsibilities throughout his 8 years in the military on top of his transportation, logistics, and finance roles. His limited IT responsibilities ended up becoming the springboard for his future success. Knowing that IT is a growing industry, Michael, while homeless, decided to do some research and find out how he could better leverage his IT background in order to actually secure a position in IT, since he didn’t have any luck before.

His conclusion landed him exactly where he thought it would: certifications. So he did the smart thing and and looked into three separate training companies in his area, one of which was LeaderQuest. “The first one wasn’t able to give me what I wanted, the second one only focused on finances, completely ignored what my goals were, and the last one was LeaderQuest, the only one I could tell actually cared about me.” Here at LeaderQuest we know that we are not a one size fits all company, so we do recommend that you look around, do your research and speak to current and past LeaderQuest students. The more you know the more confident you will be in you decision.

We Understand You

“They had understood what I had been through in the past, they got me,” Michael said. People just like Michael, military and civilian alike, share the same hopes, dreams, and struggles. We know that when you come to us in seek of a brighter future through IT certifications and training that your situation is most likely not ideal.

It is important to remember that while we are a company, we are humans just like you whose passion lies in serving military veterans and anyone with the aspiration of moving their life forward. We believe in doing this together but at your pace. You may be working a full time job or you may be unemployed, in either situation we will customize an IT training plan that is feasible for you and that aligns with your goals.

We also know that life gets in the way of plans sometimes and that is why we offer our Learning Guarantee. If you happen to miss a couple training periods or simply did not understand the course, we will reset your plan and allow you to take the course over at absolutely no cost and no hassle to you. This guarantee reaffirms our promise that we will provide you with the highest level of training with the utmost integrity.

IT Trained, Certified, and Most Importantly HIRED

After finding out he had some G.I. benefits available to pay for his certifications, Michael hit the ground running. Without a job or a place to go, Michael spent the majority of his next couple weeks at LeaderQuest, day and night, studying, doing labs and learning from his instructors. At the same time, LeaderQuest’s Career Services team was hard at work to find him a position.

After he knocked out ITIL and A+, the first two certifications of his plan, to his amazement he started to receive phone calls for interviews. “My first job offers came directly from LeaderQuest’s Career Services. The first offer was for $15. I interviewed at another company and it went up to $24!” He accepted the second position which allowed him to gain experience and prepared him for his next role. LeaderQuest not only trains and certifies, but actively seeks job opportunities for students during the process. The goal is to align an opportunity with your timeline so when you are done or at least have a couple certifications under your belt, you can get to work and gain valuable experience as soon as possible.

Where is Michael Now after his IT Training and Certification Training?

After he settled into his first role he went back to LeaderQuest while working to finish out the rest of his plan where he earned the CompTIA Security+, Network +, EC-Council CEH, CND, and CHFI certifications. As he gains more and more experience he’s also planning on getting his  CCNA, CCENT, and CISSP certifications — all at LeaderQuest. We recently caught up with Michael to ask him how things are going. “If you add in my salary and incentives I am making well over six figures; it’s nice. To go from rags to riches is awesome!” Michael now lives in his own two bedroom apartment and is on his way to owning his own home! He currently works at a bank with the title of Assistant Vice President, and position title of Infrastructure Senior Technical Analyst. His success came from his persistence and hard work. He reached his goal of becoming a beacon of hope for anyone out there who might be doubting themselves or anyone who is afraid to take that next step.

Advice from Michael

While talking to Michael it was clear that he wanted to help more people achieve what he has, so here are a couple of his top tips.

  1. “Do your research.”
  2. “Come in and see what it is like for yourself.”
  3. “Talk to other students, listen to the good as well as the bad so you can make a good decision for yourself.”
  4. “It may seem hard at first, but if you put in the effort you will see how rewarding it can be.”
  5. “Take advantage of all the resources available to you.”

Are You Ready To Move Your Life Forward With IT Training?

No matter what your situation, LeaderQuest will do its best to help you move forward. From the first steps of seeing if an IT career is right for you, to training, and ultimately to getting hired. We recommend that individuals looking to break into the industry take our entry-level Computer User Support Specialist program. We also offer advanced level courses for professionals looking to advance their careers in either IT, cyber security, networking or project management. If Information Technology sounds like an industry that you would like to look into, please do your research, talk to people in the industry, and schedule a tour at you local LeaderQuest campus today!

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