Curiosity Turned IT Career: Tremayne Brown

Curiosity Turned IT Career: Tremayne Brown

It was late 2014 when Tremayne Brown finally retired from the military. He had served as a proud Navy sailor and later in his military career found himself fueling our sailors at sea as a military chef, feeding anywhere from 300 to 8,000 sailors a day depending on his deployment details. Little did he know that far from the isolation of the ships he was serving on, a massive shift in the job market was occurring and his fascination with technology would soon lead him into the world of information technology and specifically artificial intelligence.

Opportunity from Curiosity

Sometimes life comes full circle and presents you with opportunities that seem almost predetermined and perfect for your situation. Tremayne found his opportunity late in his military career.

“I grew up with computers in the background, and I’ve always been curious, but I never really got my hands on them until an opportunity presented itself at my last duty station.”

His last duty station was at a Naval health facility that had no kitchen. So where did he end up? Answering phones at the IT station.

As someone who likes to stay busy Tremayne expressed, “The phones only ring so much so I said, ‘Hey, you got something for me to do? Show me how to do something.’ ” Sure enough, his co-worker was delighted to show him how to handle some IT maintenance tasks and before long had him working on a whole pile of computers! This was the spark that reignited his interested in technology, which only grew from there.

Cooking Up an IT Career

Although Tremayne was a professionally trained cook, he knew that his days in the kitchen had ended. He wanted to enter into a new industry, something that he was not only passionate about, but something that could feasibly support his family. His last duty station as a sailor had actually turned into a job on the civilian side of things, he got hired as a civilian contractor in the same station that he was just in.

Happy but not comfortable, Tremayne knew he needed to learn more about computers so he signed up for the University of Maryland’s IT program.

“The problem I ran into was that I didn’t have a foundation in computers. I was pretty much learning as I went along. In order to stay in that position, they wanted me to have my certifications and although I was in college for IT, I couldn’t pass my certification exams.”

Like many veterans and civilians, Tremayne did not know about alternative routes to careers in IT and fell back on the default route which has traditionally been college. You can learn about the differences between these two routes in our blog Degrees vs. Certifications: Investing In Your Future. Below is a table that illustrates the time and earning differences.

TimelineBachelor’s DegreeLeaderQuest Training Without (pay raises factored in)LeaderQuest Training (with pay raises factored in)
Year 1Studying, -$9,970Training, -$12,775

Working, +16,287
(Calculation)
1st year Tier 1 Helpdesk earnings = $38,750 (12 months of work) 
– (3 months of training = 8 months of work) = $29,062 – $12,775 (Training Costs) = $16,287

Training, -$12,775

Working, +16,287
(Calculation)
1st year Tier 1 Helpdesk earnings = $38,750 (12 months of work) 
– (3 months of training = 8 months of work) = $29,062 – $12,775 (Training Costs) = $16,287

Year 2Studying, -$9,970Working, +38,750Working, +40,000
(2nd year Tier 1 Helpdesk Earnings)
Year 3Studying, -$9,970Working, +38,750Working, +45,750
(1st year Tier 2 Helpdesk Earnings)
Year 4Studying, -$9,970Working, +38,750Working, +59,610
(1st Year Entry Level Cyber Security Analyst Earnings)
Year 5Working, +38,750Working, +38,750Working, +65,000
(2nd Year Cyber Security Analyst Earnings)
TOTALTotal: –$1,970
Total: +38,750
(With G.I. Bill Funding)
Total: +171,287Total: +195,498

Making The Switch

The stakes were high for Treymayne, who has two kids. “I have a 13-year-old boy and a 9-year-old girl so there is not much room for error,” Tremayne said jokingly but with a seriousness that he really could not screw up. With these concerns on his mind and the Maryland IT program not working out for him, he decided that he and his family needed to make a change in location and career path.

Between the high cost of living in Maryland and a first failed attempt at launching an IT career, he chose to move with his family to Texas, which is where he was introduced to LeaderQuest.

By arming himself with the knowledge of IT certifications compared to a college degree, he knew what path was going to yield the type of results he was looking for: IT certifications. After settling into his new home in Dallas, he visited LeaderQuest. “LeaderQuest came highly recommended so I decided to check it out!” Fortunately for him, LeaderQuest not only serves a large number of veterans but also has many veterans on staff.

What is the advantage of this? LeaderQuest employees are experts at working with the VA and navigating the large and sometimes confusing landscape of veteran benefits.

Watch Tremayne tell his inspiring story about training at LeaderQuest below:

Finding the Right Path

Down but not defeated, Tremayne was ready to get his IT career back on track and excited to meet with fellow veterans at LeaderQuest. He called LeaderQuest and set up a campus tour with a Career Training Consultant to discuss his options.

“We had a light-hearted discussion about what my goals were and how my previous experience played into the bigger picture.”

From that discussion and the route Tremayne wanted to go down, a personalized program made up of the CompTIA A+, Network+, Cisco CCNA, and ITIL certifications was curated and his new career path was set in motion.

The Information Technology Certification Process

Although Tremayne felt confident in his new path, the lingering failure of his first attempt at an IT career was still fresh in his mind.

“I had a little experience but was still going into a completely new career field and I didn’t know what to expect, I was really nervous.”

We asked Tremayne what was it that helped him get over this nervousness and find his stride during training.

“Every step of the way, when you would ask for help, they went out of their way to make sure I had what I needed. That relieves a lot of the anxiety someone might feel when making this kind of shift, particularly this late in life because you only get one chance to do it right.”

We pride ourselves on providing our students with the latest tools in order to succeed. This includes online tools, 1 on 1 tutoring, and many more services provided by our Instructor Mentors. This is only one factor that sets us apart from the competition, you can learn about our Instructor Mentors and all of the services offered by them here: Instructor Mentors at LeaderQuest

While we want to do everything we can to help students get the most out of their time at LeaderQuest and pass their exams, our number one goal is to get them employed.

Career Services at  LeaderQuest

Many people trying to get started in IT find that getting the education is a huge step in the direction of an IT career, but knowing the ins and outs of applying for jobs in the industry is vital. That is why we also do everything we can at this end of things to help get our students employed. LeaderQuest’s Career Services not only helps with interview/application coaching and resume/cover letter writing but they actually set up job fairs and meet and greets exclusively for LeaderQuest students. This gives our students a chance to personally interact with the hiring managers from our partnered DoD contractors and private companies who are looking to hire.

“We got an interview coach to help us learn the ins and outs, do’s and dont’s, so we have confidence when interviewing. LeaderQuest was even proactive in introducing us to employers and job opportunities.”

It was at one of LeaderQuest’s career fairs where Treymane was introduced to his future employer, TEKsystems.  “I met with a TEKsystems rep at one of these events and followed up. They had this project that was a good fit and I was able to get on.Treymane got hired onto a project with TEKsystems dealing with one of the newest sectors of Information Technology, Artificial Intelligence, where he is working on the top end training aspect of their AI system.

Information Technology: A World of Opportunities

The interesting thing about Information Technology is that it can lead to so many different opportunities is so many different sectors of IT. This is why our entry-level Computer User Support Specialist program is perfect for individuals looking to enter the IT industry but don’t know what area they would like to expand into yet.

The Computer User Support Specialist program is composed of four different certifications courses. The first course is focused on ITIL (Information Technology Infrastructure Library), designed to help students align IT services with the needs of a business and provides a practical understanding of key concepts, principles, processes, and functions to enable successful IT Service Management. The second course is built around the CompTIA A+ certification where students learn how to identify, install, maintain, configure, and troubleshoot hardware, system components, and more. The third course, CompTIA Network+, teaches students the foundation-level skills needed to install, operate, manage, maintain, and troubleshoot corporate networks. The last course in the program is CompTIA Security+, during this training students learn a number of IT security skills in multiple different areas including networks, computers, internet connections, and mobile phones.

The program as a whole will give you a glimpse into each IT field allowing you to find out what area you would like to learn more about, and building a foundation for an IT career the future.

What was Tremayne’s overall opinion of LeaderQuest? “They are making a lot of difference in a lot of peoples lives in a very positive way. LeaderQuest comes highly recommended. They’ll take care of you if you come here.” While transitioning into this field is great for anyone looking to change careers, veterans can learn more about why exactly IT is such a great career fit in our blog, From The Military to Information Technology: The Perfect Fit.

Interested in learning if LeaderQuest can make an impact on your life?  Click the “Get Started” button at the bottom of this page, fill out a contact form, and a Career Advisor will have a brief conversation with you about your future. Don’t wait to follow YOUR passion, start today!

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From The Military to Information Technology: The Perfect Fit

From The Military to Information Technology: The Perfect Fit

Think about when you first enlisted in the military, the excitement, the nervousness, the fear of the unknown. While these feelings have surely changed since your first deployment, the end of your military career marks the beginning of a new chapter in your life and the renewal of those same feelings. While this may be intimidating, we want you to know that you have a partner in moving forward.  Our goal is to help veterans navigate the maze of opportunities ahead of them by means of education and information in order to help them choose a career that will serve them for years to come.

We discussed the advantages of certifications over degrees in Degrees vs. Certifications and in Your Military Transition we discussed how to navigate your transition and assesses your military benefits, but in this blog we would like to explore why exactly entering the IT industry is such a great fit for military veterans and why you should consider a career in IT.

Don’t know what IT is or would like to learn more about IT? Check out our blog What is IT (Information Technology) and Why You Should Know

IT Worker Shortage

While you were deployed the amount of open IT positions has increased tremendously. From 2014-2018, more than 450,000 IT job openings have been added to the market. The U.S. workforce is desperately trying to keep up with demand, but there are not enough qualified individuals to fill these positions.

The sector that has the hardest time keeping up with demand also happens to be the sector that favors military veterans, cybersecurity. By 2021, there will be an estimated 3.5 million open cybersecurity positions worldwide.

Even with cybersecurity salaries in the U.S. averaging $116,000, or approximately $55.77 per hour, cybersecurity is still having problems filling positions. Want to see for yourself? Google, “What is the demand for Cybersecurity jobs in the United States” and see for yourself.

What does this mean for you? Entering the IT industry can lead to great opportunities at an accelerated rate. Veteran Christopher Jaskoski was earning 70k just nine months after his separation from the military; read The IT Training Success Story of Christopher Jaskoski to learn more about Chris. At our last check with him in March of 2019, he was earning over 120k. A lot of veterans don’t know this but time in the military can be a significant advantage when seeking a career in IT. 

Your Military Experience = Your Advantage

Skills you develop in the military like teamwork, leadership, and problem solving are just a few of the qualities that you can utilize in the IT industry. Exceptional problem-solving skills alone are a great indicator for an entry-level job in IT were troubleshooting and problem-solving are large parts of the job roles. Entry level roles like Computer User Support Specialist are earning on average 52k a year according to the Bureau of Labor Statistics.

On top of basic skills that can help veterans get a head start in IT careers there are also many MOS’s that have direct correlations to jobs in the civilian workforce.

Networking and communications positions are a great example of this. Have you ever seen CISCO equipment in the field? There is a good chance that this equipment has had a large impact on your military career. Many of their devices are deployed all around the world with the U.S. military and are the exact same devices used on the civilian side of things.

From Cryptologists to Network Defenders and Signal Specialist to Systems Maintainers there are hundreds of positions in the military that can translate directly into civilian IT positions. Want to see if your skills and experience would translate to an IT job? Download our Veteran Skills and Interests Assessment below.

Download the Veteran Skills and Interests Assessment

Security Clearance and the Department of Defense

Do you have a Secret Security Clearance?

Having a secret security clearance and being in the field of IT can lead to a 5.8 percent average pay increase over time, and a top-secret security clearance can lead to a 12.8 percent pay increase over time according to the Human Resource Association of the National Capital Area. Certified individuals with a security clearance are sought out by defense contractors, and generally have a very easy time getting hired.

Are you interested in working for the Department of Defense (DoD)?

Becoming 8570 compliant with single certifications from LeaderQuest can also boost your earning potential as well as make you eligible for a position in the DoD.

What is DoD 8570 Compliance? DoD 8570 establishes the policies and responsibilities of Department of Defense information assurance, including training, certification and workforce management. It is a baseline requirement for employees to access DoD IT systems.

How do you become 8570 compliant with LeaderQuest Certifications?

For a complete understanding of DoD8570 compliance check out our blog Making Sense of DoD8570 and DoD8140 for Your Cyber Security Career

By combining your Secret Security Clearance with 8570 compliance you can significantly improve your chances of getting hired into an IT position for a defense contractor.

What is the advantage of working in IT for the DoD or a defense contractor?

You get to continue your to serve your country while leveraging your security clearance to make more money, the average base salary for IT specialists int the DoD is around 78k according to glassdoor.com.

How Important is Time and Money to You?

Entering the workforce through a certification path can save you years and help you build the necessary experience to advance your career and make a decent living.

When looking at college degree programs you will find that a bachelor’s degree will typically take around 4 years to complete. This translates to 120 college credits and around about 40 total classes, not to mention the additional time it takes to get hired after completion. After this time you will still be entering the workforce as an entry-level candidate making entry level pay.

In comparison our entry-level certification program, the Computer User Support Specialist program, you are looking at around 3 months from training to hire and a total of 4 certification courses.

The earning potential of these different paths can be illustrated in the table below.

*Salary factored in is based on Robert Half’s technology salary guide. We used Low-End Conservative 50th percentile salaries for years 1-3. Years 4 & 5 are based on the average of  2,250 Cyber Security Analyst salaries from Glassdoor.com.

TimelineBachelor’s DegreeLeaderQuest Training Without (pay raises factored in)LeaderQuest Training (with pay raises factored in)
Year 1Studying, -$9,970Training, -$12,775

Working, +16,287
(Calculation)
1st year Tier 1 Helpdesk earnings = $38,750 (12 months of work) 
– (3 months of training = 8 months of work) = $29,062 – $12,775 (Training Costs) = $16,287

Training, -$12,775

Working, +16,287
(Calculation)
1st year Tier 1 Helpdesk earnings = $38,750 (12 months of work) 
– (3 months of training = 8 months of work) = $29,062 – $12,775 (Training Costs) = $16,287

Year 2Studying, -$9,970Working, +38,750Working, +40,000
(2nd year Tier 1 Helpdesk Earnings)
Year 3Studying, -$9,970Working, +38,750Working, +45,750
(1st year Tier 2 Helpdesk Earnings)
Year 4Studying, -$9,970Working, +38,750Working, +59,610
(1st Year Entry Level Cyber Security Analyst Earnings)
Year 5Working, +38,750Working, +38,750Working, +65,000
(2nd Year Cyber Security Analyst Earnings)
TOTALTotal: –$1,970
Total: +38,750
(With G.I. Bill Funding)
Total: +171,287Total: +195,498

As in any field, your pay is dependent on your experience and effort to move forward. To make the step from a Help Desk Associate to a Cybersecurity Expert it typically takes 2-4 years of IT experience and can be supported by next level certifications offered by LeaderQuest like the Certified Ethical Hacker certification or the Certified Security Analyst certification.

Why IT Certifications and Why LeaderQuest?

In general, certifications verify that you have specific skills or knowledge. They are a great way to show employers that you have put in the time to learn your craft. While certifications are great to have, they won’t always land you a job by themselves. Here at LeaderQuest, we have recognized this and have gone to great lengths to bridge the gap from certification to employment.

The LeaderQuest Difference

A large portion of our staff are military veterans, and it has pushed us to go beyond what one might expect from a training facility and inspired us to create a world-class training center that cultivates success for veterans from training to employment.

Training

LeaderQuest Training Process

  • Instructor Mentors: Each LeaderQuest campus has an Instructor Mentor specifically dedicated to the success of all students. The Instructor Mentors will organize study groups, create personalized study plans, and tutor individual students who need the most help.
  • Expert Instructors: All of our instructors are required to have industry experience.
  • Day or Night Courses: We offer day and night courses to fit your schedule. Full-Time courses run for 5 weekdays at 8hrs/day. Part-Time courses run for 10 weeknights at 4hrs/night.
  • Learning Portal: Carefully curated online tools including study and practice test tools are included in each course.
  • The LeaderQuest Learning Guarantee: You may re-sit any course that you have taken at no cost if it’s within 2 years of your course date. (If the certification version has changed you may have to purchase new materials.)

Employment

LeaderQuest Career Services Department

  • One on one resume/Cover letter writing.
  • One on one interview coaching.
  • One on one LinkedIn profile creation and optimization.
  • One on one application coaching including how, when, and what kind of jobs to apply to.
  • Meet and greets with industry professionals.
  • LinkedIn Tech Professionals groups to network and ask questions to LeaderQuest alumni in your area.
  • Access to LeaderQuest’s job boards curated by the career services Employment Development Managers.
  • Access to LeaderQuest’s employment partners. LeaderQuest has partnered with DoD and private companies across the country to help fill their entry-level to advanced-level positions in a wide array of IT sectors.

Learn more about LeaderQuest’s Employment Services in the video below.

As you can see, LeaderQuest has poured copious amounts of time and research into perfecting the formula for a concise education that produces results. That being said we are continually evolving and are constantly adjusting to the market to ensure a top-level education for anyone who chooses to walk through the doors of LeaderQuest. We listen to our students and support our veterans in and outside of the company.

Is Entering the IT Industry Right For You?

Whether you are looking to continue your service to the country through the DoD or are simply wanting to make money as quickly as possible, the IT industry may be a good fit your you! Your skills from the military combined with LeaderQuest’s proactive approach to training is designed to get you from training to employed as quickly and efficiently as possible, all while providing the necessary tools to help you do so. 

Considering that a large portion of our employees are military veterans, we empathize with what you are going through and want to aid ease this process. This life-altering decision does not have to be one that you make alone. Here at LeaderQuest, our goal is to partner with you in making this decision and guide you throughout the whole process.

If you are interested in transitioning into the IT industry please click the button below, fill out a contact form, and a Career Adviser will contact you about your future. Thank you for your service and good luck!

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Your Military Transition: A Career Guide

Your Military Transition: A Career Guide

The transition from the military to civilian life is composed of an array of emotions. From the excitement of having control over your life again and being able to dictate what your days consist of, to the fear of the unknown; this can prove to be a true challenge for many veterans. And, although the military does offer several transitional services such as transitional classes and resume writing, it seems that the majority of this burden falls on the veterans themselves.

Everything from securing transportation, to acquiring housing, to finding a job is the responsibility of the veteran. This is a time when each veteran must take responsibility for their livelihood and their future.  To understand this fully, and what steps you can take to create a strong foundation for your future, let’s explore the transition process from the military to civilian employment.

Making the Transition

If your MOS doesn’t translate directly into a civilian job, it might seem as if you’re completely starting over. Before we discuss that topic, let’s go through the first steps of the transitional period. This is when you’re still in the military but nearing terminal leave, nearing your release date/separation date, or approaching your return date.

  • Terminal Leave Start Date – A final leave just prior to separation or discharge from service consisting of any accumulated, unused time off granted to a member of the armed forces. Some transitioning military members use this time to take classes before their official release date.
  • Release Date or Separation Date – When you officially separate from the military.
  • Return Date – When you are returning “home” or wherever you are settling after the military.
  • Work Date – The date that you must begin working before you run out of money.

To help you nail down your timeline, we created a Veteran Transition Timeline Worksheet.

Download the Timeline Worksheet


*Note: When downloading PDF and printing out, make sure to click the printer icon and then “Fit to page” on the print screen.

During the transitional period, there’s much work to be done to secure a solid future for yourself. So after determining these key dates, it is crucial to begin evaluating your situation. Below are some serious questions you should consider during the beginning of your transition.

Should you take some time off to focus on your mental health?

This aspect of the transition is often overlooked, typically because many veterans feel the pressure to jump into a civilian career immediately. This mistake is as understandable as it is dangerous. Unfortunately, 10%-20% of veterans suffer from PTSD and 20 veterans commit suicide every day. The side effects of PTSD can be mitigated by allocating the proper amount of time to recover physically and mentally during this transition while utilizing the resources available to you.

*You can also check out our blog on the topic: Get Help, Get Better: Veteran Suicide Prevention

Do you have time for an education, or do you need to work immediately?

Everyone’s transition is different. Some veterans can afford the missed time at work and some veterans need to start working immediately. A good way to evaluate your situation is by creating a budget. Mint is a great free way to put together a budget. By putting together a budget, you will be able to see how much money you have to spend on bills and how much money you have in surplus. This will help you determine how much time you have (if any) to get an education, but this is also contingent on what benefits you have available.

What military education benefits do you qualify for?

The educational benefits you qualify for will vary depending on: time served, period served, branch, and discharge status. While you may have already known that, did you know that you can also share your benefits with immediate family members? You can even use part of your benefits and still share the remaining benefits with an immediate family member. To help you learn what benefits you may qualify for and the details each benefit, we put together an informative list below.



Tuition Assistance

What is it? Tuition Assistance is a military benefit that pays the cost of tuition and some fees.

Who is Eligible? Virtually all military service members are eligible. However, the criteria for eligibility is determined by each branch.

Benefit: Tuition Assistance covers up to 100% of tuition and fees not to exceed:

  • $250/Semester Credit Hour
  • $166/Quarter Credit Hour
  • $4500/Fiscal Year (The Navy has a 16 credit hour annual limit.)

Post 9/11 GI Bill®

What is it? The Post 9/11 GI Bill® provides up to 36 months (4 traditional school years) of education benefits to eligible service members and veterans for:

  • College
  • Business Technical or Vocational Courses
  • Correspondence Courses
  • Apprenticeship/Job Training
  • Flight Training
  • Licensing & Testing Programs

Who is Eligible? Service members (Active Duty, Guard and Reserve) and veterans who have served at least 90 days on active duty since 9/10/2001. Survivors of military member who died on active duty after 9/10/2011 may be eligible for Fry Scholarship program which pays the same as Post-9/11 GI Bill®.

Benefit: Paid tuition and fees, living (housing) stipend and book stipend.

  • Benefits are tiered based on number of days on active duty.
  • Some limitations apply to those currently on active duty.
  • Benefits can be transferred to spouse or family member.

Montgomery GI Bill® Active Duty & Veteran

What is it? Montgomery GI Bill® Active Duty & Veteran (MGIB-AD) provides up to 36 months (4 regular school years) of education benefits to eligible veterans for:

  • College, Business
  • Technical or Vocational Courses
  • Correspondence Courses
  • Apprenticeship/Job Training
  • Flight Training

Who is Eligible? Active Duty members who have served at least two years on active duty. Veterans – there are four categories of Veteran eligibility depending on when you enlisted and how long you served on active duty..

Benefit: Up to $1,994 per month for full-time institutional education.


Montgomery GI Bill® – Selected Reserves

What is it? The Montgomery GI Bill® – Selected Reserves is similar to the Montgomery GI Bill® Active Duty & Veteran but at reduced rates.

Who is Eligible? Active duty members who have served at least two years on active duty. For veterans, there are four categories of veteran eligibility depending on when you enlisted and how long you served on active duty.

Benefit: Up to $1,994 per month for full-time institutional education.


Loan Repayment (LRP)

What is it? Your service may partially or fully repay college loans.

Who is Eligible? Generally for enlisted members only. Several factors determine your eligibility, including your branch, your MOS, and terms of your contract. Your loans must be in good standing, i.e. not in default.

Benefit: Learn more about repayment programs below.

There are also specialized loan repayment programs for health professional officers.


Tuition Assistance “Top-Up” Program

What is it? The Tuition Assistance “Top-Up” Program is an additional benefit intended to supplement tuition assistance from the military with GI Bill® benefits.

Who is Eligible? To be eligible for the Top-Up benefit, the person must be approved for federal Tuition Assistance by a military department and be eligible for GI Bill® benefits.

Benefit: Tuition Assistance will pay up to 75% of the cost of classes, the “top-up” program will pay the remainder of the cost.


Survivors’ and Dependents’ Assistance Program (DEA)

What is it? The Survivors’ and Dependents’ Assistance Program (DEA) provides education and training opportunities to eligible dependents of certain veterans. May be used for degree and certificate programs, apprenticeships, and on-the-job training.

Who is Eligible?You must be the son, daughter, or spouse of a service member who died, is missing, or was permanently disabled while on duty or as a result of a service-related condition.

Benefit: Up to $1,224 per month for full-time institutional education.


Work-Study Program

What is it? If you’re a full-time or 3/4-time student in a college degree program, or a vocational or professional program, you can “earn while you learn” with a VA work-study allowance through the Work-Study Program.

Who is Eligible?The VA work-study allowance is available to persons training under one of the VA benefit programs:

  • GI Bill®
  • Vocational Rehabilitation (for veterans)
  • Survivors & Dependents Educational Assistance (DEA)
  • Dependents may also be eligible

Benefit: You’ll earn an hourly wage equal to the Federal minimum wage or your State minimum wage, whichever is greater.


Tutorial Assistance Program

What is it? The Tutorial Assistance Program can help you pay for necessary tutoring and is a supplement to your GI Bill® benefit. If you have questions on this program please contact the VA’s toll-free number 888-442-4551.

Who is Eligible? If you are receiving VA benefits at a half-time or more rate, you are eligible

Benefit: VA may provide you with a tutor or with information for finding one.



Choosing a Career & Training Path

Once you have determined if you need to take time off for your health or simply cannot afford to and also what your educational options look like (benefits-wise). You now face the challenge of choosing what career will be best for you and your future

What are you going to do? How are you going to choose? This may seem like a daunting task but luckily we put together a series of questions which can help you determine which career path may be best for you!

What kind of experience/skills do you have?

For this question, you should take all of your experience and skills into consideration. Whether they come from hobbies or previous work, you may have experience or skills that will translate into many job roles. For this question, we recommend you write down all the skills and experience you have. Try to identify at least 10-15 things.

Examples: Problem-solving, computer building, management, gaming, communications, networking, building, team building, project manager, logistics, leatherworking.

How do my skills lineup with a career I will enjoy?

Once you have listed out all of your experience, you should pick out your three strongest and the three you enjoy most. Next, pick two things you are passionate about. Now combine your two passions with each skill/experience (strongest & enjoy most) and enter them in the My Next Move search engine. From there you can start to get an idea of what kind of career paths might be suitable for you.

*Note: This is a tool to help you generate ideas. Don’t get down on yourself if you don’t like the options you see, there are many other pathways you can choose!

Example:

  • (Problem Solving, Computer Building)-Enjoyed Most
  • (Logistics, Communications)- Strongest
  • (Sports, team building)- Passions

Jobs matched with keywords while also having a positive job demand in the future:

  1. Coaches & Scouts
  2. Computer User Support Specialists

If you’re interested in a career in IT or cyber security, check out our Top 3 IT Jobs for Transitioning Veterans Blog.

What type of education matches your situation?

This question depends on multiple factors; timeline, preferred style, benefits, lifestyle, and work position. Contrary to popular belief, your options are not limited to a traditional 4 year degree. You can use your benefits for a wide array of programs; day & night, part & full time, degree & certification, long term & short term. It is vital to know that there are other options available and you can most likely find one that suits your specific situation.

Examples:

  • Traditional college degree plan which takes around 4 years full time.
  • IT certification training that takes around 3 months of night classes after work.
  • *For more information on the difference between these two, check our blog Degrees vs. Certifications: Investing In your Future

How strong is the demand for workers in this field?

When looking into a career this should be one of the main factors you consider. This is because demand for a particular field can be predicted and will dictate how your career in that field pans out. If the outlook is weak, you will have a tough time not only finding a job but advancing in that field. It the outlook is strong, you will not only have an easier time finding a job in that field but you are more likely to advance and make more money in that field throughout your career.

Examples:

  • Information Technology, there is is a predicted 3.5 million job openings in cyber security alone by 2021.
  • Solar installers demand is set to increase over 105% in the coming years.
  • Leather and allied product manufacturing is set to decline 37.1% by 2022

How much money do you want to make?

This may seem like the most obvious of all the questions, but is it one that you have given real consideration?  It comes down to balancing what you enjoy doing and what pays you enough to live the lifestyle that you want. Some people would like to make as much money as possible and work as much as they need to make it happen while others may be looking to lead a more simple life. Understanding what you want from the beginning of your transition can really help how your life turns out in the end.

Examples:

No matter the education path you choose, there are some necessary questions you should ask before committing to any institution.

  1. Does this institution accept military benefits?
  2. Does this program qualify for college credit? Is it American Council on Education credit recommended or otherwise accredited?
  3. What kind of support does this institution offer?
  4. What kind of guarantees does this institution offer?
  5. What is the success rate or “placement rate” for graduates of this program?
  6. What kind of career assistance does this institution offer beyond the program horizon?

To help you evaluate the institutions that you visit, we developed a questions worksheet for you to bring with you to each visit and a decision helper to help you compare your different options.

Download the Decision Helper

Military Transition Question Helper

*Note: When downloading PDF and printing out, make sure to click the printer icon and then “Fit to page” on the print screen.

Why is getting into IT worth looking into for any veteran transitioning out of the military?

  • As an IT practitioner, you’ll have great job security and plenty of room for advancement
  • IT positions from entry level to advanced are well paying and salaries are only expected to rise.
  • Most skills can be translated into an IT position (from hands-on positions to technical positions). There are many areas of IT to get into.
  • Military benefits will most likely cover the cost of the training and most of the time training will only use a fraction of your benefits.
  • Less time training and more time making money. Compared to traditional education, you will spend significantly less time learning which allows you to spend more time making money and gaining experience.

Good Luck with Your Transition!

We hope that the information provided can help guide you towards a fulfilling and lifelong career whether it be in IT or another field. As a veteran who has made it through their time in the military, we applaud you and thank you for your service. We recommend that that you take each question into account and consider all of your options before making a decision.

Considering that a large portion of our employees are military veterans, we empathize with what you are going through and want to aid ease this process. This life-altering decision does not have to be one that you make alone. Here at LeaderQuest, our goal is to partner with you in making this decision and guide you throughout the whole process.

If you are interested in transitioning into the IT industry please click the button below, fill out a contact form, and a Career Adviser will contact you about your future. Thank you for your service and good luck!

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2018: A Year of IT Training Success

2018: A Year of IT Training Success

In 2018, we saw many individuals come and go through the doors here at LeaderQuest for IT Training throughout our five campuses in Colorado Springs, Dallas, Denver, Jacksonville, and San Antonio. We are proud of everyone’s success and celebrate the diversity of our hard working students. We celebrate them not only for passing their exams and overcoming adversity but also for starting careers and contributing to society through the use of their new found IT skills.

Our students showed the world that no matter your background, race, gender, or income, if you are willing to put in the work to change your life then you can make it happen. From homeless veterans to single mothers to those looking to change careers, LeaderQuest has partnered with with thousands of individuals throughout the country to help them realize a revitalized American Dream and create futures they can be proud of.

As the IT industry grows, so do the opportunities it presents with a predicted 3.5 million open IT positions by 2021. A couple reasons preventing people from joining the industry are that they simply don’t know how to do it or they’re afraid to take that next step. There are no words we can write to help people make this life changing decision, but the words of our graduates can shed light on their experiences at LeaderQuest in order to help others make this important decision.


From Homeless Veteran to a Career in Cyber Security

Michael Fugett

Certifications: CompTIA A+Network+,

Security+CND, CEHCHFI, CISSP

Job: Senior Technical Infrastructure Analyst

When the odds are stacked against you it is easy to give up.  The key to not giving up is getting a glimpse of a brighter future and the hope that comes with it. One of the individuals who found hope and made their dream into a reality was military veteran Michael Fugett who now is earning over six figures and has become an inspiration to everyone around him.

“Now I go out into a community, I go volunteer, I go help others, and people look at me like a beacon of hope. Look at you making it, look at you striving, but for me, I know none of this happens if I would have never come to LeaderQuest.” – Michael Fugett

Unfortunately, Michael’s story didn’t start off so wonderfully.  Military veteran Michael Fugett found himself divorced, homeless, and alone upon returning to civilian life in May of 2017. Michael told us, “Life itself felt like it was kicking me down.”

At this point in his life Michael had two options: he could give into the grasp of depression and homelessness and fade into the background, or he could make the arduous journey of moving forward. “It was tough, but it created a drive within me where I knew I was going to succeed,” Michael expressed. This type of drive is not easy to achieve, especially as his struggles in moving forward continued to test his resilience.

Michael had some IT responsibilities throughout his 8 years in the military on top of his transportation, logistics, and finance roles. He knew he wanted to work in IT, but it just wasn’t working out. “I just kept applying, but all of the jobs wanted certifications,” he said. He started to do his research and looked into three separate training companies in his area, one of which was LeaderQuest. “They had understood what I had been through in the past, they got me,” Michael told us.

Read Michael’s full story here If I Can Do it, You Can Do It: Michael Fugett or watch him tell it in his own words below.


How a Single Mother Left the Call Center for an IT Career

Whitney Smith

Certifications: CompTIA A+, ITIL

Job: Tier 1 Application Support Engineer

Struggling alone is hard enough but being a single parent can add even more difficulties to any situation, especially if you are trying to move forward. The great Albert Einstein once said, “In the middle of every difficulty lies opportunity.” This couldn’t be more true for Jacksonville student Whitney Smith who took advantage of the opportunity to train for the IT industry and turned a difficult situation into her fuel for moving forward. She made a decision that changed her and her son’s lives forever and all it took was a little courage.

Whitney had done everything right to create a bright future for her and her son. In 2013, she was medically discharged from the military and decided to use part of her GI Bill® to get a degree in event management. She was able to land a job in event management at an expo center, but after two years decided that she wanted to move with her son to Jacksonville to be closer to her family. That’s when her life and career started to move in an unexpected direction.

Unable to land a job as an event coordinator in Jacksonville, Whitney ended up taking a job at a call center. “It was definitely not what I wanted to do. I was making less money than people who had way less credentials than I had,” she told us. Whitney’s situation is not uncommon, according to the U.S.Bureau of Census, “Just 27 percent of college grads had a job that was closely related to their major.” She had the education and the experience but a lack of jobs in her field left her career crippled, all while having a child to support!

Faced with the looming reality of her situation and few options at the time, she did what she had to do and worked the call center for two long years. Day in and day out, Whitney grinded to support herself and her child. Unsatisfied with her life path at the time, she decided to seek other opportunities and that is when LeaderQuest came into view and changed everything.

Read her full story here How IT Training Helped a Single Mom Become an IT Expert or watch her tell her story in her own words below.


Realizing Potential and Changing Careers with PMP Training

Gilbert Alvero Jr.

Certifications: CompTIA A+, ITILPMP

Job: Remote Desktop Assistant

In between a rock and a hard place is not where anyone wants to find themself, but sometimes that’s exactly where you are and you don’t know how you got there. Gilbert Alvero Jr. had two degrees and yet found himself not utilizing either of them, working a manual labor job.

“I was stuck in a rut, I was stuck in a position where I didn’t know where my life was going.”

Starting over was not an option for him. He needed employment that was not only in demand but also utilized his previous experience. Fortunately that’s exactly our goal here at LeaderQuest: to extract your relevant experience, find an area in IT that will suit you, help you learn the necessary skills for the job, and ultimately help you find employment.

Gilbert accepted the challenge of training with LeaderQuest and was able to achieve something that he didn’t know was possible: he started a new career in six weeks. He’s now working in a new field that pays well and allows him to utilize his many other skills.

Read his full story here Realized Potential: Gilbert Avelo Jr.’s Success Story or watch him tell his story in his own words below.


Stepping Up to Support His Family With IT Training

Khozema Raja

Certifications: CompTIA A+, Network+, Security+

Job: IT Support Specialist

Stability is sometimes an illusion. The job landscape is ever shifting and you are at its mercy. Khozema Raja worked in the commercial real estate industry for 15 years, making good money, almost feeling invincible, until the world gave him a wake up call and he found himself jobless with a child on the way.

Khozema was faced with a difficult situation. “I really needed to step up and take care of my family,” he told us. He could either go get a low-paying non-career job or go to the unemployment office and see what options there might be out there for him. He decided to go with the latter and there he was introduced to the idea of joining the IT industry. The best part was that he qualified for funding that would allow him to get his training paid for wherever he decided to go.

“I’ve always liked being around computers and my father worked at IBM, so I was like, why don’t I actually try to make a career out of it?”

He was advised to go to LeaderQuest’s campus and take a tour with a Career Training Consultant whose job it is to help people understand what a career in IT entails and ultimately if it is the right move for them. “It was a no-brainer to enter the IT industry. I didn’t even hesitate when I decided to go with LeaderQuest. They made me feel like family as soon as I walked in.”

Read his full story here and see how our entry level program helped him move forward From Unemployed to Empowered: Khozema Raja or watch him tell his story in his own words below.


Amateur Techie Goes Professional with Certification Training

Ross Earnheart

Certifications: CompTIA A+, Network+, Security+

Job: Information Technology Specialist

Navigating the job market is a daunting task and one a lot of people avoid until it is absolutely necessary. Getting comfortable is something that we’re all susceptible to. It isn’t until you decide to move forward that things will start to improve. Ross Earnhart had always loved technology but his life had never steered him in its direction, until he decided that it was time for a change.

“Years ago I remember I bought my first computer and had a problem so I had to call this guy. He replaced my hard drive. He was probably there twenty minutes and I had to pay him $170! At that point I realized that I wanted to know computers inside and out, and this is where my passion for IT started.”

After his time in the military, he didn’t immediately seek an IT career. “I got a job through a friend and kind of just fell into the workforce. I didn’t know that resources like this were out there.” It wasn’t until long after that initial job that he finally decided to visit his local unemployment office and see what kinds of options were available. That’s when he was referred to LeaderQuest.

Read his full blog and learn how a career transition changed his life forever The Student Experience at LeaderQuest: Ross Earnheart or watch him tell his story in his own words below.


Improving Your Life Through IT Training

If there is anything that 2018 showed us, it’s that if you put your mind to it you can change your life and it all starts with a decision and a conversation, a your decision that a change is necessary and a conversation with a Career Training Consultant here at LeaderQuest to see if our training is right for you. No matter your situation we are here to help you with the right advice and the right plan to assist you in moving forward.

We hope that you are inspired by the stories of our alumni and realize that you to can be part of the LeaderQuest family and the rapidly growing IT industry if you just make the decision to give it a try. If you or anyone you know is interested in a career change or are looking to start a new career, please contact us by clicking the button below, filling out the contact form, and having a conversation with a Career Training Consultant about IT Training. Best of luck and we are looking forward to hearing from you!

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The Student Experience at LeaderQuest: Ross Earnheart

The Student Experience at LeaderQuest: Ross Earnheart

When considering a new career there are a lot of options nowadays. Too many to count, each with their own unique benefits and drawbacks, most requiring a four-year degree. This is usually a sticking point for someone who is looking to start a career in an interesting field but doesn’t have the time to get a bachelor’s degree. That is, of course, until LeaderQuest came along.

In recent years the job market has been evolving rapidly, but the way people train for these jobs has taken a lot longer to catch up. This has left IT employers extremely desperate for workers and has helped pave the way for a revolution in IT education. A revolution that LeaderQuest has been at the forefront of since it was founded in 2006.

Those who are fascinated by technology no longer have to spend four years at a university to achieve their goals. In conjunction with CompTIA, EC-Council, and the Project Management Institute (PMI®), LeaderQuest has developed programs for individuals to enter the IT industry in as little as three months. We have combined industry standard certification programs with real-world training and world-class Career Services, all to provide a concise, focused path to success for anyone looking to start or advance their career in IT.

Seeking Something Else?

To give you a better understanding of what the LeaderQuest experience is like, we interviewed recent full-time LeaderQuest student, Ross Earnheart. Ross is a military veteran who had been interested in IT for a very long time. It was in his early 20’s when he had a problem with his very first computer which sparked this interest.

“I remember I bought my first computer and had a problem so I had to call this guy. He replaced my hard drive, he was probably there twenty minutes and I had to pay him $170! At that point, I realized that I wanted to know computers inside and out, and this is where my passion for IT started.”

This occurred when Ross was in the military, so, unfortunately, his career path was set for the time being. He was a forward observer and then later became part of the military police.

After his time in the military, he didn’t immediately seek an IT career, “I got a job through a friend and kind of just fell into the workforce. I didn’t know that resources like this were out there.” It wasn’t until long after that initial job that he finally decided to visit his local unemployment office and see what kinds of options were available. That’s when he was referred to LeaderQuest.

Watch Ross tell his story about training at LeaderQuest in his own words, below.

The IT Training Process

The first step anyone takes before beginning training at LeaderQuest is meeting with a Career Training Consultant (CTC). This first step is crucial in understanding if a career in IT aligns with your goals and of course if training with LeaderQuest is your best move. This is what Ross had to say about his first meeting with a CTC,

“ When I first came to LeaderQuest they asked me what I wanted to do and what my career goals were. That kind of hit me because a lot of times people haven’t really asked me that, they have always gone straight into the financials.”

Here at LeaderQuest we really want to get to know you on a personal level before advising you. We understand how much is at stake when making these decisions and how this will impact the rest of your life. Our no pressure, informational style of consultation allows us to honestly help those who are looking for something more. We offer a clear path to success for anyone willing to put in the time and effort.

A lot of times the individuals we meet know they want to improve their situation but feel lost and don’t really know where to start. As Ross described LeaderQuest, “They’re kind of like the torch that will light the tunnel for you.” Ross could not be more right. After we meet with you (and you decide that LeaderQuest can help you move forward) we put together a personalized training program that is based around your experience, your goals, and of course your budget.

In addition to putting together a plan for you, we will help you seek out any funding that you may qualify for.

How can LeaderQuest help with funding?

There are certain funds that you may qualify for to pay for your training that you may not know about. Ross took advantage of one of the most popular funding sources: a local unemployment office. They fully funded Ross’s training and have funded hundreds of LeaderQuest graduates in the past. Another popular funding source is the GI Bill®, offered to military veterans.

Welcome to LeaderQuest IT Job Training

LeaderQuest has been at the forefront of the IT education revolution. We strive to grow as technology grows and aim to create quality training programs that serve our students and subsequently the companies that employ them. Our entry-level programs are designed to create job-ready candidates.

“The courses have been very informative and give you a good foundation on where to start. They make it very personable and I like that sort of learning style.”

Our IT training courses are designed to help you pass the certification exams while simultaneously exposing you to real-world situations in order to prepare you for an IT job.

Each program is designed based on different levels of IT experience. Ross attended our Computer User Support Specialist program. This program trains individuals to get the ITIL, A+, Network+, and Security+ certifications. Each certification builds off one another allowing students to understand the basics while getting exposed to different fields within IT. By starting from the ground up, students get a 360-degree view of what a career in IT is going to entail and gives them a hint of what area they might like to expand on in the future. This program provides more than enough education for entry-level positions in addition to giving graduates an advantage over their peers in the workplace who might not have such a variety of certifications. Our entry-level Computer Support Specialist program is just one of the programs LeaderQuest offers.

For individuals who have already started a career in IT and are looking to advance their career into the exploding field of cyber security, we created the Cyber Security Specialist program. This program builds off of previous experience and adds the skills to work in cyber security with the Security+, Certified Ethical Hacker, and Computer Hacking Forensic Investigator certifications.

Similar to helping individuals advance their careers into cyber security, we can help those looking to expand into networking with our Network Support Specialist and Network Administrator programs. We can also help those looking to become IT project managers with our Senior Technology Project Manager program.

Bringing More to The Table

Not just anyone with some IT background can become an instructor here at LeaderQuest. Instructors are carefully vetted for actual industry experience and relevant knowledge. Without real experience in the industry, instructors would not know how to properly prepare students for the real world, which is very important to us when it comes to helping students get hired after their training is complete.

“What I really like about the instructors is that they all have industry experience, a large amount of it, most of the time they have five, ten, sometimes fifteen or more years of experience in the industry.”

This industry experience enables instructors to tell students what kind of information they will need to remember for the exams and what information they really need to hold onto for their future jobs. Not only do the instructors have the experience but they have the know-how to help you be successful, as Ross expressed “If you have any problem learning a certain topic or subject, they’re always willing to point you in the right direction.” While we try to provide the highest possible quality of instruction, we also recognize that one time through a course may not always be sufficient for everyone, that is why we decided to provide anyone who attends LeaderQuest with our Learning Guarantee.

Unprecedented in the educational sector, LeaderQuest’s Learning Guarantee allows students to resit any course at absolutely no cost for two years from the original sitting of the course. The only time a student re-sitting a course would occur any cost would be when the course material has been updated and new materials are required (this usually only happens if a lot of time has lapsed since the last sitting of the course). In providing this Learning Guarantee, we found out that this allows students to ease their concerns and thus makes it easier for them to focus in the classroom.

Why do we do it?

It’s simple. We want to provide the highest quality training with a foundation of integrity.

“Having people that look out for your best interests, even when you don’t know what those always are, that’s a good feeling.”

Ross’s Advice for Anyone Considering IT Training

“Do your research. It’s always been an important thing to me and it’s something I’ve always have had trouble with: I know what I want to do but I don’t know how to get there. If you don’t have a direction, LeaderQuest can set your compass straight.” We are more than happy to help individuals do so no matter their situation. And, as Ross said, we encourage you to “do your research!”

After Ross finished the Computer Support Specialist program he worked with our Career Services team. They helped him get hired by a local academy as an Information Technology Specialist. He is now out in the real world making a real difference, and it all started with his decision to start a new career in IT and follow his passion.

Considering a Career Change?

Can you relate to Ross? Are you fascinated by technology? Or are you simply looking for something new? Here at LeaderQuest, we are dedicated to helping aspiring and current IT professionals achieve their goals with the latest training and educational techniques. We want you to be able to make a difference in your own life as well as your community. With an estimated 670,000 current open IT position and a predicted shortage of over 1,000,000 IT workers by 2020 (according to CompTIA Cyberstates), there has never been a better time to consider a career in IT. Check out our 5 Powerful Reasons to Join the Tech Industry Now! to learn more about the current state of the IT industry and why you should strongly consider it.

Interested in a conversation to see if a career in IT is right for you? Click the “Learn More” button at the bottom of this page, fill out a contact form, and a Career Advisor will have a brief conversation with you about your future. Don’t wait to follow YOUR passion, start today!

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PMI, PMP, CAPM, and PMBOK are registered marks of Project Management Institute, Inc.

Pursuing a Passion Through IT Training: Michael Cost

Pursuing a Passion Through IT Training: Michael Cost

Imagine this. You’ve been serving in the military overseas. You have been away from American society for years and now it’s time to come back. You have no idea what you want to do with your life. So like any reasonable person, you decide to so some research on what career path would suit you best.

Upon doing your research you see the same theme over and over: IT. “What is IT exactly?,” you ask yourself. You know it stands for Information Technology but what exactly is Information Technology?

Alright, now that you have searched google you probably would have stumbled onto an answer like this, “Information technology (IT) is the use of any computers, storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange all forms of electronic data.”

You still might not know what exactly it is but you think you might have an idea. You decide to look into it a little more and you find a layman’s definition, “I.T.  refers to anything related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies.”

A light bulb suddenly goes off and you realize that IT is everywhere and is integrated into every part of your life! At this point you can now see why there are so many jobs in “IT” and why it is so popular.

The Road To An IT Career

These are the thoughts of veteran Michael Cost and many others career seekers navigating the sea of career possibilities. In Michael Cost’s case, this happened in 2013 upon returning home to the United States and separating from the military.

 

“I did a lot of research in regards to the job market and I naturally have a passion for technology and it all worked out!”

Michael’s success did not happen overnight though. He started by looking at what field he would be interested in and landed in Information Assurance or “Cyber Security.” Naturally his career compass pointed towards college. He landed at Colorado Technical University in Colorado Springs and 3 years later ended up with an Information Assurance degree.

Watch Michael tell his inspiring story about training at LeaderQuest Colorado Springs in his own words, below.

IT Certification Training

To ensure that he landed his ideal job it was recommended to him to check out LeaderQuest. He took took that recommendation and also decided to look into other training companies but landed on LeaderQuest stating that it was, “Their professionalism in the school, classes, and recruiters that gave me a good feeling about attending LeaderQuest.”

“A LeaderQuest employee actually drove me around to different veteran organizations to try and help me out. Either he was looking to get me in the door as another number or he was looking to genuinely assist me. As I found out the whole time I was here, these people were really looking out for me; they wanted me to succeed.”

He entered the Security+ certification training program and this is what he had to say about it, “It felt like they want to teach you and send you out into the world to be better IT professionals.” Before he even finished the training he was receiving calls for interviews, on one of the final days of his training he had an interview in the morning and was hired by that afternoon.

“LeaderQuest exists to help us IT professionals in this position to where we can build our careers.”

And successful Michael was, after receiving his certification he was hired as a tier two IT technician at Colorado Computer Support. During his time there and upon learning about Michael’s certifications and education, his boss decided to put him and another colleague on a brand new project involving Cyber Security, Michael’s passion. “This is the career path I chose and it seems to be working out really really well.”

IT Career Advice

His advice to someone considering a career in IT, “If you are looking to get into the IT field it is really important that you research the specific field within IT that you want to pursue. I would tailor your training, classes, degree, whatever into the field that you feel the most passion for and in the end that is what will lead you to success.”

Maybe like Michael you are thinking about entering the IT industry but aren’t quite sure what field in IT will be best for you. Luckily, LeaderQuest has the solution for you. We created a Computer User Support Specialist program designed specifically for individuals looking to break into the IT industry. What is so special about this program? It was designed with the job market in mind, that means it was designed to land you an entry level job while also exposing you to multiple different fields of IT.

Do You Want to Start A Career In IT?

The Computer User Support Specialist program is made of of 4 different certifications courses. The first certification  is called ITIL (Information Technology Infrastructure Library), designed to help you align IT services with the needs of a business and provides a practical understanding of key concepts, principles, processes, and functions to enable successful IT Service Management. The second certification is the A+ certification where you learn how to identify, install, maintain, configure, and troubleshoot hardware, system components, and more. The third certification, Network+, is where you learn the foundation-level skills needed to install, operate, manage, maintain, and troubleshoot corporate networks. The last certification in the program is the Security+, during this training you learn a number of IT security skills in multiple different areas ranging from networks, computers, internet connected, all the way to mobile phones.

The program as a whole will give you a glimpse into each IT field allowing you to find out what area you would like to learn more about in the future. Interested in learning more about our Computer User Support Specialist program? Click the button below and fill out a contact form to be contacted by a Career Advisor to see if starting a career in IT is right for you!

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