|
Knowledge Center
|
Target Audience
|
Description
|
|
Project Management
|
Individuals who have interest in
knowing more about Project Management, including those in positions
that require them to carry out a project management role to
in-dividuals that are fulltime project managers wishing to hone
their skills further.
|
The courseware content is the Project
Management curriculum which includes all PMBOK 4th Edition PMI
content, plus specific but less formalized Project Management
courseware, and is organized targeting those:
- New to Project Management
- Already working in Project Management
- Certification (includes PDU Learning courseware)
- Pursuing or maintaining PMI certification
|
|
Microsoft MCSA/MCSE
|
Technical personnel who are undertaking
Microsoft MCSE and/or MCSA certification.
|
The courseware content is focused on
certification and organized into 'MCSE', 'MCSA' and 'Upgrade',
targeting those:
-
MCSE core includes content for the
mandatory MCSE exams
-
MCSE Electives & upgrade,
offering courseware against a choice of MCSE electives exams, plus
Upgrade exams
-
MCSA includes courses for MCSA core,
elective and upgrade exams
|
| Cisco |
Technical personnel who are training, or currently working in Cisco
technologies. |
The courseware content has a certification focus targeting
those:
- Preparing for the Associate level certifications
- Preparing for Professional level certifications
- Preparing for Specialist certifications
|
| IT Security |
Technical and IT management
personnel who have
responsibilities for the
implementation, monitoring, and support of technologies and
practices relating to IT Security. |
The courseware content is organized targeting those:
- Generic Security Principles & Technologies (non vendor
specific technologies, best
practices & policies, and
including a couple of
awareness courses aimed at business users)
- Security Vendor Solutions
- Certifications
|
| Microsoft Enterprise Solutions
2008 |
Systems administration and
configuration personnel working with Microsoft server solutions
from SQL Server 2005 and through Windows 2008 and beyond, including
candidates preparing for MCTS and MCITP certifications. |
Content courseware is focused on SQL Server 2005, SharePoint
2007, Exchange 2007, Windows Vista and Windows Server 2008. It also
covers a wide range of MCTS and MCITP certification requirements.
The roadmaps are organized targeting:
- Microsoft Windows, Exchange,
SQL, and SharePoint server
products as well as Windows
Vista.
- Microsoft Certified Technical
Specialist (MCTS)
- Microsoft Certified IT
Professional (MCITP)
|
| Microsoft Office 2007 |
The audience will be made up of a diverse range of workers who have
a requirement to frequently use Microsoft Office 2007
products. |
The courseware content focuses
only on the new Office 2007
courseware, and is organized
targeting those:
- New to Office 2007
(including beginning
Word, Excel, Outlook,
PowerPoint and Vista)
- Already working with
Office 2007 (includes
advanced Word, Excel
and Outlook)
- Office 2007 Power Users.
|
|
Professional Foundations |
The Professional Foundations
KnowledgeCenter is geared
towards students preparing to
enter the workforce, entry level
employees who have just entered the workforce and mid-level
employees looking to refresh their skills. |
Included in the Professional
Foundations Knowledge Center are a wide range of topics needed in
today's business environment including:
- Personal workplace skills
(such as effective
presentations, email etiquette
and critical thinking)
- Professional Skills
(Interpersonal and team
skills such as diffusing
conflict, and emotional
intelligence)
- Leadership and Management
|
| Six Sigma |
Individuals or consultants
employed with manufacturing andservice companies who have a
responsibility for the
implementation of Six Sigma, and those personnel involved in Six
Sigma projects in their
organization. |
The courseware content includes all of the Six Sigma curriculum
and is organized targeting those:
- New to Six Sigma
- Preparing for Six Sigma
Green Belt certification
- Preparing for Six Sigma
Black Belt certification
|
| Java Developers |
Trainee's or established
programmers who are active in, or training for, software coding in
Java. A range of skill & experience levels will be catered to,
from novice Java programmers through to those dealing with coding
complex systems using advanced tools and methods. |
The courseware content targets Java 2 Standard Edition (J2SE)
5.0. The roadmap targets developers:
- New to Java
- Already working with Java
- Pursuing Java Certification
|
| Visual Basic |
Trainee's or established
programmers who are active in, or training for, software coding in
VB.NET. |
The courseware content Targets
Visual Basic 2005. The roadmap
targets developers:
- New to VB
- Already working with VB
- Pursuing Certification
|
| Finance and Accounting |
Staff and management working in an accounting, finance or financial
services roles including managers, supervisors, accountants,
auditors and financial service representatives. |
The courseware content includes all of the Finance and
Accounting curriculum and is organized targeting those:
- New to Finance & Accounting
- Working in Finance &
Accounting
- Focus on specific Finance & Accounting skills
|
| HR Professional |
HR
Professionals from all industry sectors. Specifically on those with
dedicated roles within the HR and learning and development
functions, including administrative,
executive and management roles, along with those in training for
such positions. |
The courseware content includes the entire Human Resources
curriculum, and is organized targeting those:
- Key recruiting and
interviewing skills
- Implementing HR Policies
- PHR & SPHR certifications
|
| Call Center |
Call Center Representatives, Supervisors and Managers |
The courseware includes all of the Customer Service curriculum,
and is organized targeting those:
- Improving your Call Center
skills
- Improving your Call Center
Management
- Preparing for Call Center
certification
|