Recent Job Postings

Please call Craig or Chase to find out about more jobs we have available in the Colorado Springs area.  Call  719-596-4545

 

IT Manager

Looking for an IT Manager to oversee the Infrastructure, Operations and Help Desk duties for a Multi-Unit Multi-Concept Restaurant Operation. You must have experience managing a corporate Data Center, and at least 3 years of IT infrastructure management experience. Please review the job description below:

Duties:

• Manage Information Technology operations and employees.
• Plan, coordinate, manage, secure and deploy computer services, programs and operations.
• Maintain corporate telecommunications infrastructure.
• Responsible for corporate data center - operations.
• Responsible for oversight of 24/7cash register system support.
• Oversight of cash register systems programming.
• Oversight of staff supporting stores with problems relating to Headset Systems, SOS Timers and Order Confirmation Boards.
• Manage corporate networks and security - Voice and Data.
• Set up and maintain security for all computer systems.
• Determine requirements for computer systems software and hardware to suit data processing needs.
• Recommend the design and infrastructure improvements for use throughout corporate operations.
• Determine sources for hardware, prepare request for proposals, analyze bids and recommend course of action.
• Act as a primary contact person for IT Operations and manage external technology vendors: schedule, assign, monitor, analyze performance and report on results.
• Budget management- Creation, Tracking, and Reconciliation.
• Procurement - Requisition and management of hardware and Software.
• Responsible for disaster preparation and/or disaster recovery efforts as they relate to IT Infrastructure.
• Manage and maintain inventory of all IT related equipment, software assets and vendor service agreements.
• Responsible for all corporate office hardware, employee workstations, mobile communications and networked voice systems.
• Capacity planning to insure all infrastructure components effective match business requirements and growth plans.
• Responsible for implementing methodologies to improve first call resolution, manage customer perceptions, and build strong internal and external relationships.
• Build and maintain a qualified IT help team through hiring and training techniques.
• Implement innovative staffing and scheduling models for guaranteed coverage at the lowest possible costs.

Skills/Qualifications:

• 3-5  years of IT infrastructure management experience
• Bachelors Degree in Computer Related field is preferred
• Ability to establish priorities, set accurate schedules, deliver results and communicate progress.
• Exceptional teamwork and interpersonal skills
• Ability to communicate and apply technical information effectively in presentations to Executive Management and other key user groups.
• Ability to effectively supervise and train employees.
• Ability to manage multiple projects at any given time.
• Financial and budget related management and planning skills.
• Vendor negotiation and contract development.
• Experience working with accounting software, database software, HR systems, internet software, payroll software, spreadsheet software and word processing software
• Experience with:
  • Microsoft Operating Systems (Windows XP, Vista, 7, Server 2003 & 2008)
  • PCI compliance / credit card processing security a plus
  • Adtran, Cisco and Fortinet Firewalls/Routers
  • Microsoft Windows Active Directory, Microsoft Exchange
  • Symantec Back-Up Exec and End Point Protection; Strong Database skill preferred

 

IT SERVICE DESK SPECIALIST ASSOCIATE

SUMMARY:
The IT Service Desk Specialist Associate is an entry-level position in the IT Service Desk that applies knowledge of information systems products and services to assist employees and/or Agents with hardware and software related problems, or system outages. Documents computer related problems and troubleshoots solutions as appropriate, escalating to other IT groups as needed.
Applies basic technical knowledge and is becoming proficient in using help desk tools and troubleshooting equipment appropriate for the position and specialization. Resolves routine questions and problems, referring more complex issues to higher-level Help Desk Specialists or other appropriate IT groups. Follows processes and established standards to resolve routine and newly documented issues.

DUTIES AND RESPONSIBILITIES

Supports end users with IT related problems and issues.
Handles routine and newly documented calls directly from end users, and uses discussions with end users to identify and research IT related questions and problems.
Resolves routine hardware and software problems, and coordinates referrals to the appropriate technical resources (i.e., more experienced Help Desk Specialists, or other IT groups) for more complex problems.
Prepares and maintains the appropriate follow-up documentation, which includes logging tickets and updating the knowledge base.

KNOWLEDGE, SKILLS AND EXPERIENCE:
Associate's Degree in an Information Technology discipline (e.g. MIS, IS, IT CNS, Computer Engineering, or Windows Networking Administration) is required.
A Bachelor's Degree in an Information Technology discipline (e.g. MIS, IS, IT CNS, Computer Engineering, or Windows Networking Administration) is preferred.
A minimum overall GPA of 3.0 is required.
Related work experience in a technical field, which could include assisting end users with hardware and software related problems is a bonus.

Required Skills:
Must possess strong interpersonal and communication skills with the ability to interact effectively with others, and maintain composure in stressful situations.
The ability to translate technical terms into layman's terms.
Demonstrated problem solving abilities.
Good customer service skills.
Must have a general understanding of information systems with the ability to apply knowledge, as well as recognize research and resolve basic IT related problems.

WORKING CONDITIONS:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typical office environment requiring the ability to sit for long periods of time while working on a computer and talking on the phone.
The flexibility to work shifts in support of a 24x7 work environment, which includes holidays and weekends as part of a regular schedule. Additional hours may be required to complete tasks.
Limited local travel may be required.

2nd Generation Wireless Local Area Network Subject Matter Expert:

This position will provide engineering support for the wireless system deployed throughout AFNet.
Support 2nd Generation Wireless local area network engineering support for the wireless system deployed throughtout the AFNet.

1) Skill Requirements: RADIUS, wireless testing procedures, Aruba technologies, AirMagnet Survey Pro RF tools, Iperf network performance testing tools
2) Certifications/Classroom Training: Trained personnel numbers :
a. Complete self-paced "Intro to Aruba Technology"
b. Certified Wireless Network Associate or higher certification
c. Complete vendor 5 day training on 2GWLAN
d. Possess Aruba Certified Mobility Professional

Full knowledge of RADIUS, wireless testing concepts and procedures, Aruba technologies, AirMagnet Survey Pro RF toos, network performance testing tools.

 

TOP 3 SKILL (stack ranked)

1.) 3+ years of AFNET Experience 2.) 3+ years of Wireless Experience 3.) 3+ years of LAN Experience ***MUST HAVE AN ACTIVE Secret CLEARANCE and NET+ OR Security+ Certifications

 

ADDITIONAL COMPLIANCE INFO (i.e., clearance, certs, education) :

Clearance and Certifications required CWNA

 

Electronic Information Technology Service Management (EITCM)

This position will provide engineering support for the EITSM system deployed throughout the AFNet.

Highlights of Responsibilities:
Provide engineering support for the Electronic Information Technology System deployed throughout the AFNet.

Requirements:
Eligible for Security Clearance
Full knowledge of Remedy, Oracle Administration, Atrium, Solaris 10 and 11.
Design, testing and integration skills for these products to include integration of these tools with 3rd party applications.

Knowledge of Air Force security and C&A requirements as they apply to these systems.

Preferred Education and Experience:
BMC Certified Administrator (Remedy 7.5 or 7.6) preferred.
BMC Certified Administrator (Atrium, CMDB 7.5 or 7.6) preferred.
BMC Certified Admin Atrium Discovery and Dependency Mapping (V. 8.1) preferred.
Oracle Certified Professional (Oracle 10 or 11, both database and system) preferred.
F5 Certified Product Consultant for Local Traffic Management and Global Management preferred
MCITP certification preferred.

 

TOP 3 SKILL (stack ranked)

Remedy, Oracle, Unix

ADDITIONAL COMPLIANCE INFO (i.e., clearance, certs, education)

Secret Clearance and 8570 Compliant. See above for preferred certifications

 

Vulnerability Lifecycle Management System (VLMS) SME

This position will provide senior level engineering and design support for the Air Force VLMS system at several sites in CONUS.

Highlights of Responsibilities
• Provide Engineering and Design Support the Air Force at several sites within US.
• Provide script/signature development, new script testing, script and system update deployment, system maintenance, and other engineering support as required for the AF VLMS system.
• Act as a liaison with ESC and the VLMS PMO on a regular basis.

Preferred Education and Experience:

Four year Degree in an associated field with five years experience in the associated discipline preferred.

 

ADDITIONAL INFORMATION:

TS clearance with SCI eligibility preferred.

IBM ISS Site Protector class (IS130).

IBM ISS Proventia Scanner (IS160).

McAfee Remediation Manager hands on traing from McAfee.

VLMS Script Development Training (10 day) course from any approved source

 

TOP 3 SKILLS

Vulnerablilty Management, ISS, Systems Design

 

ADDITIONAL COMPLIANCE INFO

Secret Clearance and 8570 Compliant

 

AFNet Server Consolidation Environment Subject Matter Expert

This position will provide engineering support for the AFNet SCE deployment.

Highlights of Responsibilities:
Provide engineering support for the AFNet SCE deployment.
Support design, testing, review, system maintenance, vendor/contractor liaison and other activities as required for the effort.

Requirements:
Ability to obtain and maintain a government security clearance.
Four year Degree with 5 years progressive experience in the associated discipline.
Extensive Microsoft experience with SAN and blade-based virtual infrastructures and a thorough understanding of the SCE migration plan.

ADDITIONAL INFO

Preferred Education and Experience:

VMWare Certified Professional vSphere 4.x preferred.

VMWare Certified Advanced Professional (VCAP) vSphere 4.x preferred.

CommVault Admin and Support certificatioin preferred.

CommVault Disaster Recover certification preferred.

NetApp Certified Data Management Administration.

NetApp Certified Implementatioin Engineer (NCIE)

CCNA or CCDA certification preferred. CISSP certification preferred

 

TOP 3 SKILLS

VMware, Comvault, Netapp

 

ADDITIONAL COMPLIANCE INFO

Secret Clearance and 8570 Compliant and see above for preferred certifications

 

Engineering Support Services Subject matter Expert

This position will provide senior level engineering support for all facets of the AFNet infrastructure and tools.

Highlights of Responsibilities:
Perform operational evaluations and problem resolution.
Perform operational evaluations, problem resolution, design, testing, and security assessment for these systems.
Perform liaison tasks between the various PMO offices and the operational users.
Represent the PMOs in meetings and conferences.
Monitor plans and schedules and perform program problem analysis for high risk programs.
Provide technical, system and installation services to relevant AFNet organizations, handle operational evaluations, problem resolution and assist in and/or perform system administration.
Monitor and assist in the application of TO and TCTO-based configuration changes and upgrades at AFNet locations.
Provide information pertaining to risks or issues as seen during the course of the task order.
Act as a liaison between the PMO and operational users in order to facilitate operational fielding/integration, upgrade and support schedules and activities.
Act as the PMO's technical field representative in this capacity and may represent the PMO at meetings and conferences at AFNet fielded locations if pre-coordinated with the Government.
Function as the Operational Liaison role, the candidate shall monitor and track program / user interactions, progress and planning schedules in order to report possible high-risk program schedule areas to the program manager.

Requirements:
MCSE or CCNA certification
Current CISSP certification
Excellent communication skills required.
CONOP and policy development expertise and full understanding of the entire AFNet current and future states.
Active DoD Secret required.

 

TOP 3 SKILLS (stack ranked)

Networking, Design, VMware

 

ADDITIONAL COMPLIANCE INFO

Secret Clearance and certifications required

 

Voice Protection System

Skill Requirements:

Securelogix VPS system operations, maintenance and administration.

 

Certifications/Classroom training:

All have to complete the Basic ETM System Operation and Admin course at Secure logix.

 

AFNET Situational Awareness

Skill Requirements:

Senior Netcool skills; Netcool integration with IONIX

 

Certifications/Classroom Training:

Completed NetCool/OMBIbus 7.X Admin and Maintenance

Completed NetCool/Impact 5.X Admin and Implementation

Certified Deployment Professional-Netcool/OMNIbus v 7.x

 

Entry Level Java Developer

Colorado Springs

Will interview ASAP

6 month contract to hire

Up to $19.00 per hour ($42,000+ annually upon going perm)

 

TOP THINGS NEEDED:

4 year Degree in Computer Science or similar field

2+ years Java/J2EE experience (could include school experience)

1+ year Weblogic and WebServices experience

Experience/knowledge of Oracle databases, Linux Platform experience

Must be very detail oriented and have the ability to work with a team (strong communication skills)

Our client is seeking an entry level Java/J2EE Developer for a contract to hire opportunity.  The entry level Java/J2EE Developer will be developing/maintaining on an existing system while working with a team of developers (who are also developing on this system). Candidates will need to be detail-oriented and have excellent problem-solving and analytical abilities.

 

TYPICAL DUTIES INCLUDE:

Coding, testing and debugging programs according to computer engineering specifications

Modifying, expanding and updating applications

Communicating with a team that includes analysts, engineers and quality assurance testers in order to coordinate and document application development and testing

Developing software prototypes

 

 

Technician, Help Desk (TS/SCI)

Colorado Springs, CO

Job Description: Provide Tier I contact and incident resolution to customers with hardware, software, and application problems. Attempts to resolve as many incidents during the first call, or at Tier I. Responsible for documenting incident status in incident database tools. Provides polite and friendly customer service. Working knowledge of computers, printers, laptops and common windows applications. And other duties as assigned. Candidate serves as the Information Technology customer service specialist that performs a range of activities that contribute to overall customer satisfaction to the user base. Attention to detail and good organization skills are critical. Accurate incident documentation and tracking are important parts of the position. • Provides basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. • Acts as representative of technical services to its customers. • Initiates, escalates or resolves problem tickets and/ or service requests. Troubleshoots and resolves technical problems, escalates to support resources. Facilitates closure to problem ticket/ service requests while meeting or exceeding defined service level expectations. • Conducts timely 1st level problem determination for incidents using documented procedures, and accurately documenting the issues using Siebel. • Ensures customer satisfaction by responding to Service Requests through approved channels to the Help Desk in a timely, accurate, and professional manner. • Records problem symptoms and status information in a timely/accurate fashion using the appropriate tools in order to communicate with and properly utilize 2nd and 3rd level support resources. • Acquires and maintains current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers • Must be able to provide clear, concise, information through written and verbal communications. Requires 3 years experience in windows environment and/or call center or service desk experience. Certification : A+, NETWORK+, or SECURITY+

Window Infrastructure Engineer   Job Description: Duties include design, configuration, installation, test, and troubleshooting of IT systems primarily consisting of a Microsoft Windows 2003 Active Directory, Microsoft Exchange 2007, and virtualized environment throughout a geographically diverse enterprise.

Minimum Requirements: The successful candidate must be process oriented and have strong technical writing and verbal skills. A Bachelor's degree in related discipline with 8 years of professional experience in design, implementation, and troubleshooting of the following technologies: Microsoft Windows 2003 Active Directory and Group Policy, Microsoft Exchange 2007, VMware, and HP server products to include HP c-Class Blade Systems and Flex 10. The candidate must Have Security+, or Security Certified Network Professional (SCNP), or Systems Security Certified Practitioner (SSCP), or GIAC Security Essentials Certification (GSEC), or Certified Information Systems Security Professional (CISSP) or have the ability to obtain within 60 days. Candidate must have or be able to obtain a DoD Secret level security clearance.

Preferred Requirements: MCSE 2003 or newer and VMware Certified Professional (VCP) certified. Strong knowledge of storage technologies are a plus.

Education: Bachelors Degree   Security: Secret