Microsoft Windows XP Professional Administration and
Maintenance Expert Live with Encore
Overview
Microsoft Windows XP Professional Administration and Maintenance
is designed to address the implementation and desktop support needs
of IT professionals responsible for the deployment and support of
Microsoft Windows XP Professional in a variety of stand-alone and
network operating system environments. It provides in-depth,
training for Information Technology professionals responsible for
the planning, implementation, and support of Windows XP
Professional in the enterprise.
Target Audience
The Microsoft Windows XP Professional Administration and
Maintenance course is designed for IT professionals who are new to
the Windows XP Professional environment, provide help desk support
for Windows XP Professional desktops, provide support for the .NET
Server family of products, or support for a Microsoft Windows XP
solution environment and who support Windows XP Professional in
non-Microsoft network operating systems.
Expected Duration
30 hours
Prerequisites
To fully benefit from this course, students should have a broad
base of knowledge and competency in core hardware and operating
system technologies including installation, configuration,
diagnosing, preventive maintenance and basic networking.
Additionally, students should be able to describe the features and
functions of networking components, and possesses the knowledge and
skills needed to install, configure and troubleshoot basic
networking hardware, protocols and services.
Certification
MCSA 2003, MCSE 2003
Exams
70-270
Included Labs
- Preparing for Installation
- Installing XP
- Migrating a User's Settings and Files
- Using Driver Rollback
- Converting to Dynamic Disk
- File Compression and Encryption
- Using Remote Assistance
- Configuring Static and Dynamic IP Address
- Joining a Workgroup
- Adding a Local User
- Joining a Domain
- Configuring Offline Files
Outline
Module 1: Windows XP Installation
- Planning an Installation of Microsoft Windows XP
Professional
- Preparing for Installation
- Installing Windows XP Professional from a Product CD
- Installing XP
- Upgrading to Windows XP Professional
- Transferring User Settings and Files
- Migrating a User's Settings and Files
Module 2: Windows XP Installation
Automated
- Introduction to Automating an Installation of Windows XP
Professional
- Creating Answer Files
- Creating a Uniquess Database File
- Performing an Automated Installation of Windows XP
Professional
- Preparing a Reference Computer
- Creating, Testing, and Deploying an Image
Module 3: Hardware Configuration
- Installing and Configuring Hardware Devices
- Working with Drivers
- Using Driver Rollback
- Troubleshooting Hardware Devices
Module 4: Disk Management
- Working with Disk Management
- Working with Basic Disks
- Working with Dynamic Disks
- Managing Disks
- Converting to Dynamic Disk
- Defragmenting Volumes
Module 5: File System Configuration and
Management
- Working with File Systems
- Managing Data Compression
- Securing Data Using EFS
- File Compression and Encryption
Module 6: Troubleshooting and Disaster
Recovery
- Controlling System Settings During the Boot Process
- Changing Startup Behavior Using the Boot.ini File
- Using Advanced Boot Options to Troubleshoot Startup
Problems
- Using the Recovery Console to Start the Computer
- Restoring the Computer to a Previous State
Module 7: Desktop Configuration
- Configuring User Desktop Settings
- Customizing the Desktop Environment
- Configuring System Settings
- Understanding How User Profiles and Group Policy Affect Desktop
Customization
- Using Remote Assistance
- Using Remote Assistance
Module 8: TCP/IP Addressing Configuration and Name
Resolution
- Configuring IP Addresses
- Determining TCP/IP Name Resolution Methods
- Configuring a DNS and WINS Client
- Connecting to a Remote Host
- Configuring Static and Dynamic IP Address
Module 9: Windows XP Configuration in Microsoft
Network
- Examining Workgroups and User Accounts
- Creating and Authenticating Local User Accounts
- Configuring Local Security
- Configuring Networking Options in a Workgroup
- Joining a Workgroup
- Adding a Local User
Module 10: Remote User Management
- Establishing Remote Access Connections
- Connecting to Virtual Private Networks
- Configuring Authentication Protocols and Encryption
- Using Remote Desktop
- Joining a Domain
Module 11: Mobile Computer Management
- Configuring Hardware for Mobile Computing
- Configuring Power Management Options for Mobile Computing
- Making Files, Folders and Web Pages Available for Offline
Use
- Configuring Offline Files
Module 12: System Resource and Performance
Monitoring
- System Summary
- Using Task Manager to Monitor System Performance
- Using Performance and Maintenance Tools to Improve
Performance
- Monitoring Event Logs
Objectives
- Install Windows XP Professional and upgrade to Windows XP
Professional
- Automate an installation of Windows XP Professional by using
answer files and Uniqueness Database Files (UDFs), or by using the
System Preparation Tool in Microsoft Windows 2000
- Configure and manage hardware on a computer running Windows XP
Professional
- Troubleshoot the boot process and other system issues
- Configure Windows XP Professional to operate on Microsoft
Windows networks
- Configure the desktop environment, and use profiles to control
desktop customization
- Configure and support Transmission Control Protocol/Internet
Protocol (TCP/IP) Configure and troubleshoot name resolution
- Configure Windows XP Professional for networks running Novell
NetWare and UNIX operating systems
- Provide remote support for users Configure Windows XP
Professional for mobile computing
- Decimal to Binary conversion
- Classful IP addresses and Private IP address ranges
- How and why we use Subnetworks
- Calculating the number of Subnets and Hosts available using a
custom Subnet mask
- Calculating the Network number, broadcast address, and valid
range of host addresses when given an IP address and custom Subnet
mask