CompTIA Server+ 2005


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The CompTIA Server+ certification is recognized by the industry to prove competency in server support. CompTIA Server+ is an international, vendor-neutral certification for technical support professionals with 18 to 24 months of IT experience. Although not a prerequisite, it is recommended that CompTIA Server+ candidates hold a CompTIA A+ certification. CompTIA Server+ certifies the technical knowledge and skills required to build, maintain, troubleshoot and support server hardware and software technologies. The course covers virtualization, disaster recovery and security procedures.

CompTIA Server+ 2005 

 

Target Audience

 

Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists

  

Lesson 1: Servers and their Components

 

Lesson Objectives

 

  • identify the characteristics of servers and recognize the features of the key server categories.
  • identify various roles that can be assigned to network servers.
  • identify server categories and assign roles to servers.
  • recognize the features and functions of motherboards and expansion buses.
  • recognize the features and functions of specified PCI system bus architectures.
  • identify memory types and best practices for managing server memory.
  • identify the specifications of the main server processors and recognize how multiprocessing works.
  • select memory types and processors in given scenarios.

 

Lesson 2: IDE, SCSI, and Server Storage

 

Lesson Objectives

 

  • identify the features of Fibre Channel technology and differentiate between SAN and NAS.
  • deploy RAID levels in a given scenario.
  • choose appropriate server storage technologies in a given scenario.
  • differentiate between physical and logical disks.
  • recognize the different IDE technologies and configuration best practices.
  • identify the different SCSI types and the benefits of SCSI over IDE.
  • identify best practices for installing and configuring SCSI technologies.
  • add components using IDE and SCSI best practices.

 

Lesson 3: Installation and Configuration

 

Lesson Objectives

  • identify pre-installation planning activities.
  • identify key considerations for evaluating remote management requirements.
  • identify key considerations and best practices for installing server hardware.
  • create server planning and hardware installation best practice checklists.
  • identify considerations involved in installing and configuring a network operating system.
  • identify best practices for installing service tools on the server and measuring baseline performance.
  • create NOS and service tool installation best practice checklists.

 

Lesson 4: Upgrading

 

Lesson Objectives

 

  • identify critical steps and considerations involved in planning a server upgrade.
  • identify best practices and troubleshooting procedures for adding memory and processors.
  • identify best practices and troubleshooting procedures to be employed when upgrading hard disks, adaptors, and peripherals.
  • identify key considerations, best practices, and troubleshooting procedures for software upgrades.
  • identify best practices and troubleshooting procedures that should be employed when upgrading servers.

 

Lesson 5: Disaster Recovery and Server Backups

 

Lesson Objectives

 

  • identify backup strategies and select appropriate media types.
  • identify best practices for framing backup plans, restoring data, and troubleshooting common backup problems.
  • choose and implement backup strategies.
  • identify risks for a disaster recovery plan and create strategies to deal with them.
  • identify components and considerations aimed at ensuring redundancy, scalability, and high availability.
  • identify key considerations for creating and maintaining a disaster recovery plan.
  • identify key considerations and best practices in creating a disaster recovery plan.

 

Lesson 6: Maintenance and Environment

 

Lesson Objectives

 

  • identify key considerations when monitoring servers.
  • identify how data can be gathered to monitor server performance.
  • identify the features and functions of SNMP and discuss its relationship with RMON.
  • identify best practices for maintaining a server.
  • identify methods to mitigate common environmental issues that may affect server performance.
  • identify measures and best practices for physically securing the server room and server hardware.
  • manage environmental and physical security issues.

 

Lesson 7: Troubleshooting Servers

 

Lesson Objectives

 

  • identify the steps in the troubleshooting process and discuss how to prioritize problems.
  • identify methods for gathering information to determine the origins of problems.
  • identify best practices and resources for fixing and documenting server-related problems.
  • identify best practices and procedures for troubleshooting problems in a given scenario.
  • identify strategies for dealing with common server-related problems.
  • identify best practices and guidelines for using documentation and log files to solve server-related problems.
  • identify the troubleshooting features of specified diagnostic tools.
  • select diagnostic tools and techniques in a given scenario.

 

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