CompTIA A+ Practical Application 2009 - LQA+2009PA
Target Audience
Individuals undertaking the A+ certification track and companies
that need technical staff trained in the A+ exam track
Prerequisites
Computer technicians who have accumulated 500 hours hand-on
experience in a lab or in the field and, ideally, have completed
the "A+ Essentials" exam (220-701)
Module 1: Personal Computer Components
Overview/Description
The IT industry has grown by leaps and bounds in recent years,
but the backbone of the industry has always remained the computers
themselves. This course looks at the components that make up
personal computers and shows you how they all work in unison. It
explores such components as motherboards, power supplies, storage
devices, central processing units, adapter cards, and a variety of
memory types. The course is part of the preparation for the CompTIA
A+ 220-702 Practical Application exam which is half of the
requirement necessary to acquire the CompTIA A+ certification.
Lesson Objectives
Motherboard Components
- recognize the functions of motherboard components
Storage Devices and Power Supplies
- recognize how storage devices are configured
- recognize key characteristics of power supplies
Configuring the Motherboard and Storage Devices
Processors, Memory, and Cooling Systems
- recognize key characteristics of processors
- recognize key characteristics of memory
- recognize how computers are kept from overheating
Adapter Cards
- recognize key characteristics of adapter cards
Configuring Processors and Adapter Cards
Module 2: Troubleshooting Hardware
Overview/Description
Within all industries, computer technicians are expected to
locate and resolve issues ranging from hardware failure to
operating system problems. In this course, the learner will be
shown how to troubleshoot various computer components, such as
motherboards, storage devices, power supplies, memory, and adapter
cards. The course also explores troubleshooting techniques used to
resolve laptop and printer problems. This course is part of the
preparation for the CompTIA A+ 220-702 Practical Application exam
which is half of the requirement necessary to acquire the CompTIA
A+ certification.
Lesson Objectives
Troubleshooting Motherboards
- recognize how to troubleshoot motherboard components
- recognize the uses of motherboard troubleshooting tools
Troubleshooting Storage Devices and Power Supplies
- recognize how to troubleshoot storage devices
- recognize how to troubleshoot power supplies
Troubleshooting and Replacing Processors
- recognize how to troubleshoot processors
- recognize how to replace processors
Troubleshooting Memory and Adapter Cards
- recognize how to troubleshoot memory
- recognize how to troubleshoot adapter cards
Troubleshooting Personal Computer Components
Troubleshooting Laptops
- recognize how to troubleshoot laptops
Troubleshooting Printers
- recognize how to troubleshoot printers
Troubleshooting Laptop and Printer Problems
Module 3: Maintaining Operating Systems
Overview/Description
There are a variety of hardware and software resources a
technician can use to troubleshoot Windows operating system issues.
This course examines the commands, disk management tools, system
utilities, and error messages commonly used to resolve such
problems. This course is part of the preparation for the CompTIA A+
220-702 Practical Application exam which is half of the requirement
necessary to acquire the CompTIA A+ certification.
Lesson Objectives
Management and Troubleshooting Commands
- use disk management commands
- use system management commands
- use file management commands
- use folder management commands
Managing Disks
- use the DEFRAG and NTBACKUP disk management commands
- convert a basic disk to a dynamic disk using the Disk
Management tool
- create a mounted drive
System Utilities
- recognize the functions of key administration tools
- use Performance Monitor to monitor a system
- use the Services console to configure services
- set system tasks
Using Commands and Utilities
Differences between Windows OS Directory Structures
- recognize key differences between Windows 2000, XP, and Vista
OS directory structures
Resolving Startup Issues
- recognize how to resolve common startup errors
Resolving Operational and System Issues
- recognize how to resolve common operational issues
- resolve auto-restart errors
- recognize how to optimize system performance
Resolving Startup and Operational Issues
Module 4: Maintaining Networks
Overview/Description
Understanding the methods that computers and network devices use
to talk to one another is essential knowledge for IT technicians to
have in order to configure and troubleshoot networked environments.
This course examines TCP/IP, connectivity and networking issues,
connection types, router and firewall configurations, and small
office or home office (SOHO) configurations. It also explores
troubleshooting network issues using a series of command line tools
such as NET, PING, and TRACERT. This course is part of the
preparation for the CompTIA A+ 220-702 Practical Application exam
which is half of the requirement necessary to acquire the CompTIA
A+ certification.
Lesson Objectives
Troubleshooting Network Connectivity
- recognize key characteristics of TCP/IP configuration and
troubleshooting
- recognize key characteristics of the e-mail process and
troubleshooting
- recognize ways to troubleshoot FTP issues
- configure proxy settings on a Windows computer
Troubleshooting Client-side Connectivity
- distinguish between tools used to troubleshoot client-side
connectivity issues
- recognize how HTTP communication is secured through HTTPS and
SSL
- troubleshoot firewall issues
Troubleshooting Networking Issues
The Basics of Network Connectivity
- recognize key characteristics of network connection types
- configure IP information on Vista clients
Configuring a Wireless Connection
- configure a wireless connection
Configuring Routers, Bluetooth, Cellular, and Firewalls
- recognize the basic characteristics of how to configure home
routers
- recognize the basic characteristics of Bluetooth
technology
- recognize the basic characteristics of cellular networking
- assign a port in Windows Firewall
Configuring a SOHO
Module 5: Security
Overview/Description
Preventing, treating, and removing malware and system security
threats are necessary skills for IT technicians. This course
examines methods used to deal with viruses and malware, along with
measures used to implement resource security on operating systems
and networks. This course is part of the preparation for the
CompTIA A+ 220-702 exam which is half of the requirement necessary
to acquire the CompTIA A+ certification.
Lesson Objectives
Combating Viruses and Malware
- recognize ways to combat viruses and malware
- use Windows Defender to scan for malware
Implementing Security
- secure operating systems
- recognize key characteristics of BIOS security
Securing the Computer Environment