IP Telephony Express (IPTX) 4.0
Overview/Description
Many businesses have smaller offices that could benefit from the
features and services provided by IP telephony. However, the
expense of Unified Communications Manager clusters for those sites
might not be justifiable. Fortunately, Cisco offers versions of
Unified Communications Manager and Unity which run on a router.
These products, Cisco Unified CallManager Express and Cisco Unity
Express, are explained in the IP Telephony Express (IPTX) v4.0
course. Specifically, IPTX v4.0 details the features and the
configuration of Cisco Unified CallManager Express and Cisco Unity
Express, in addition to commonly encountered deployment challenges
and solutions.
Target Audience
This course is a necessity for any system or field engineers
responsible for installing, configuring, or maintaining a Cisco
Unified CallManager Express/Cisco Unity Express deployment.
Additionally, this course is recommended for certification
candidates seeking the Cisco IP Communications Express Specialist
designation.
Prerequisites
Students enrolled in this course should possess experience with
Cisco networking and possess a Cisco Certified Network Associate
certification or the equivalent knowledge and experience.
Additionally, a fundamental understanding of traditional PSTN
operations and technologies will benefit students.
Certification
IP Communications Express Specialization
Exams
642-144 IPTX
Included Labs
• Configuring the Cisco Router to Support the CME
Application
• Configuring CME via Web-based GUI
• Configuring CME via CLI to Enable the CME GUI
• Voice Port Configuration
• Configuring CME in Preparation for CUE Integration
• Configuring CUE/CME via CUE Web-based GUI
Skills
This course covers the following hardware and software/operating
system versions:
- Cisco 1751-V Router
- Cisco 1760 Router
- Cisco 2610XM-2611XM Router
- Cisco 2620XM-2621XM Router
- Cisco 2650XM-2651XM Router
- Cisco 2691 Router
- Cisco 2801 Router
- Cisco 2811 Router
- Cisco 2821 Router
- Cisco 2851 Router
- Cisco 3725 Router
- Cisco 3745 Router
- Cisco 3725 Router
- Cisco 3745 Router
- Cisco 3825 Router
- Cisco 3845 Router
- Cisco 7200-NPE-G2 Router
- Cisco IAD2430 Integrated Access Device
- Cisco IAD2431-IAD2432 Integrated Access Device
- Cisco IAD2801 Integrated Access Device
- Cisco IOS feature sets supporting Unified CallManager Express
and Cisco Unity Express v4.x
Outline
Module 1: Cisco Unified CallManager Express
Fundamentals
- Describing Key Features of Cisco Unified CallManager Express
and Cisco Unity Express
- Explaining Differences Between Traditional Telephony and
VoIP
- Understanding VoIP Challenges and Solutions
- Describing the Cisco Unified CallManager Express Voice Packet
Handling Methods
Module 2: Cisco Unified CallManager Express
Configuration
- Understanding Cisco Unified CallManager Express Features and
Functionality
- Configuring Cisco Unified CallManager Express Network
Parameters
- Understanding the IP Phone Registration Process
- Defining Ephone-dn and Ephone
- Introducing SIP and Cisco Unified CallManager Express
- Describing Cisco Unified CallManager Express Files
- Understanding Initial Phone Setup
Module 3: PSTN Interface and Voice Dial Peer
Configuration
- Understanding Analog and Digital Voice Interfaces
- Configuring Analog and Digital Voice Interfaces
- Configuring Dial Peers
- Understanding Call Setup and Digit Manipulation
Module 4: Configuration of Additional Cisco Unified
CallManager Express Features
- Configuring Cisco Unified CallManager Express GUI Features
- Configuring SCCP Phone Features
- Configuring SIP Phone Features
- Understanding Call Restriction and Class of Restriction
- Understanding Call Center Features
- Defining TAPI Support for Cisco Unified CallManager
Express
- Describing Network Management for Cisco Unified CallManager
Express
Module 5: Cisco Unity Express Auto Attendant and
Voice-Mail Configuration
- Understanding Cisco Unity Express Features and
Functionality
- Describing Cisco Unity Express Installation and
Initialization
- Configuring Cisco Unity Express Users and Groups
- Configuring Cisco Unity Express Voice Mail
- Configuring Cisco Unity Express Auto Attendant
- Troubleshooting Cisco Unity Express
Module 6: Cisco Unified CallManager Express and Cisco
Unity Express Network Design
- Defining Quality of Service Concepts
- Describing Deployment Scenarios and Design Considerations
- Deploying Voice Mail with Cisco Unified CallManager
Express
Objectives
- Describe the primary features and functions offered by the
Cisco Unified CallManager Express system
- Distinguish between traditional voice and VoIP services
- Configure Cisco Unified CallManager Express to perform basic IP
telephony operations
- Configure analog/digital voice interfaces and dial-peers in
voice-enabled routers
- Configure Cisco Unified CallManager Express via a GUI
interface
- Setup phone features, TAPI, and perform network management
- Install and configure the Cisco Unity Express product
- Design a Cisco Unified CallManager Express and a Cisco Unity
Express deployment