Integrating Cisco Unified Communications Applications (CAPPS)
v8.0 Expert Live with Encore
Course Content
Integrating Cisco Unified Communications Applications (CAPPS)
v8.0 provides network professionals with the knowledge and skills
required to integrate Cisco Unified Presence, Cisco Unity Express,
and Cisco Unity Connection solutions into a Cisco Unified
Communications Manager environment. A variety of voice messaging
deployment scenarios are discussed, which you can then adapt to
your own unified communications network or your customer's
environment. Additionally, CAPPS 8.0 addresses the troubleshooting
of a Cisco Unified Presence server (CUPS) and how to integrate CUPS
with Cisco's Unified Personal Communicator.
This course is presented in six, three hour sessions, twice a
week, over a three week period.
Target Audience
Since many unified communications solutions include messaging
and/or presence features, this course is recommended for any
student interested in mastering unified communications technology.
It is also perfect for students interested in pursuing the Cisco
Certified Network Professional Voice Professional (CCNP Voice)
certification.
Certification
CCNP Voice
Exams
642-467 CAPPS
Prerequisites
The knowledge and skills that a learner must have before
attending this course are as follows:
- Working knowledge of converged voice and data networks
- Basic knowledge of Cisco IOS gateways
- Working knowledge of Cisco Unified Communications Manager and
Cisco Unity Connection
- Cisco CCNA certification (recommended)
Course Objectives
Upon completing this course, the learner will be able to meet
these overall objectives:
- Describe voice-mail integration options and requirements.
- Cisco Unity Connection in a Cisco Unified Communications
Manager deployment.
- Describe how to implement Cisco Unity Express in a Cisco
Unified Communications Manager Express deployment.
- Implement voice-mail networking using VPIM.
- Implement Cisco Unified Presence and Cisco Unified Personal
Communicator.
Course Outline
- Course Introduction
- Introduction to Voice Mail
- Cisco Unity Connection in a Cisco Unified Communications
Manager Environment
- Cisco Unity Express Implementation in Cisco Unified
Communications Manager Express Environment
- Voice Profile for Internet Mail Implementation
- Cisco Unified Presence Implementation